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For Companies At a Glance
- Tasks: Manage and grow customer accounts in IT, cloud, and cybersecurity services.
- Company: Join a leading Managed Services Provider with a focus on innovation.
- Benefits: Uncapped commission, 25 days holiday, private medical, and team events.
- Other info: Supportive culture with ambitious goals and excellent growth opportunities.
- Why this job: Be part of a growing business with real impact and career progression.
- Qualifications: 5+ years in Account Management with strong IT or cybersecurity knowledge.
The predicted salary is between 50000 - 65000 £ per year.
Help drive the future of a secure, modern infrastructure! Communicate is a leading, rapidly growing Managed Services Provider delivering advanced solutions across the UK. We help businesses modernise, protect, and streamline their environments through high-performance networks, resilient hosted platforms, and robust data protection. Our expertise spans advanced connectivity, cloud platforms, cyber security and secure infrastructure all delivered with a strong service mindset and deep technical capability.
As a Fortinet Expert Partner, Microsoft CSP Tier 1 Provider, Crowdstrike ELP and Veeam Silver Cloud Service Provider, we work with market-leading technologies to deliver resilient, high‑performance solutions our customers genuinely rely on.
The Role
We’re expanding our commercial team and seeking a high‑performing Senior Account Manager with strong experience across IT, cloud, SD-WAN, infrastructure, or cybersecurity services. This role focuses on managing, developing, and growing existing customer accounts, ensuring they gain maximum value from our managed service portfolio including Fortinet, CrowdStrike, Microsoft Sentinel, Microsoft Defender, GRC, Penetration Testing, and Incident Response.
What you'll be doing:
- Serve as the primary commercial contact and build strategic relationships.
- Lead service reviews, roadmap discussions, and account planning.
- Drive adoption and expansion of MSP services, Networking Solutions, CrowdStrike MDR/EDR, Microsoft Sentinel SIEM, Microsoft Defender XDR, GRC services, Pen Testing, and Incident Response retainers.
- Manage renewals, expansions, upsells, and all commercial activity.
- Collaborate with SOC, Security Consultants, Pre‑Sales, and Delivery teams.
- Introduce customers to wider services including Fortinet SD‑WAN, Azure, M365, Veeam, and hosted infrastructure.
What we're looking for:
- 5+ years in Account Management or customer‑focused roles within IT or cybersecurity.
- Strong understanding of Fortinet, CrowdStrike, Microsoft Sentinel, Defender, GRC, Pen Testing, and IR.
- Experience selling SD-WAN, cloud services, hosted infrastructure, Backup/DR, Managed Security Services (MDR/EDR/XDR) and technical professional services.
- Strong communicator able to articulate technical value.
- Organised, target‑driven, and commercially minded.
Why Join Communicate?
- Uncapped commission & clear progression.
- Growing business with long‑term opportunity.
- 25 days holiday + bank holidays (increasing with service).
- Private medical, life assurance & pension.
- Incentives, rewards & team events.
- Supportive, ambitious, technically strong culture.
Senior Account Manager in Leeds employer: Communicate Technology
Contact Detail:
Communicate Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, highlight your experience with Fortinet, CrowdStrike, and other key technologies mentioned in the job description. Make it clear how your skills can help them drive their managed services forward.
✨Tip Number 3
Prepare for those interviews! Research the company and its services thoroughly. Be ready to discuss how you can manage and grow customer accounts effectively, and think of examples from your past roles that demonstrate your success in similar situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you on board!
We think you need these skills to ace Senior Account Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in IT, cloud, and cybersecurity services, and don’t forget to mention any relevant technologies like Fortinet or CrowdStrike.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've driven customer success and managed accounts in the past.
Showcase Your Communication Skills: As a Senior Account Manager, strong communication is key. In your application, demonstrate your ability to articulate technical value clearly. Use straightforward language and avoid jargon where possible.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Communicate Technology
✨Know Your Stuff
Make sure you brush up on your knowledge of Fortinet, CrowdStrike, and Microsoft Sentinel. Be ready to discuss how these technologies can benefit clients and how you've used them in past roles. This shows you're not just familiar with the products but can also articulate their value.
✨Showcase Your Relationship Skills
As a Senior Account Manager, building strategic relationships is key. Prepare examples of how you've successfully managed client accounts and driven growth. Think about specific instances where you turned a challenging situation into a success story.
✨Be Commercially Savvy
Understand the commercial aspects of the role. Be prepared to discuss how you've managed renewals, expansions, and upsells in previous positions. Highlight your target-driven mindset and how it has led to successful outcomes for your clients.
✨Collaborate Like a Pro
This role involves working closely with various teams. Think of examples where you've collaborated effectively with technical teams or consultants to deliver results. Show that you can bridge the gap between technical and commercial discussions.