At a Glance
- Tasks: Manage and grow customer accounts in IT and cybersecurity services.
- Company: Rapidly growing Managed Services Provider with a focus on modern infrastructure.
- Benefits: 25 days holiday, private medical, life assurance, pension, and team events.
- Other info: Long-term growth opportunities in a collaborative environment.
- Why this job: Join a dynamic team and drive the future of secure, modern infrastructure.
- Qualifications: 3+ years in Account Management with strong IT or cybersecurity knowledge.
The predicted salary is between 50000 - 60000 £ per year.
Account Manager: Managed Security & Modern Infrastructure Services
Help drive the future of a secure, modern infrastructure! Communicate is a leading, rapidly growing Managed Services Provider delivering advanced solutions across the UK. We help businesses modernise, protect, and streamline their environments through high-performance networks, resilient hosted platforms, and robust data protection. Our expertise spans advanced connectivity, cloud platforms, cyber security and secure infrastructure all delivered with a strong service mindset and deep technical capability.
As a Fortinet Expert Partner, Microsoft CSP Tier 1 Provider, Crowdstrike ELP and Veeam Silver Cloud Service Provider, we work with market-leading technologies to deliver resilient, high‑performance solutions our customers genuinely rely on.
We’re expanding our commercial team and seeking a high‑performing Account Manager with strong experience across IT, cloud, SD-WAN, infrastructure, or cybersecurity services. This role focuses on managing, developing, and growing existing customer accounts, ensuring they gain maximum value from our managed service portfolio including Fortinet, CrowdStrike, Microsoft Sentinel, Microsoft Defender, GRC, Penetration Testing, and Incident Response.
- Serve as the primary commercial contact and build strategic relationships.
- Lead service reviews, roadmap discussions, and account planning.
- Drive adoption and expansion of MSP services, Networking Solutions, CrowdStrike MDR/EDR, Microsoft Sentinel SIEM, Microsoft Defender XDR, GRC services, Pen Testing, and Incident Response retainers.
- Manage renewals, expansions, upsells, and all commercial activity.
- Collaborate with SOC, Security Consultants, Pre‑Sales, and Delivery teams.
- Introduce customers to wider services including Fortinet SD‑WAN, Azure, M365, Veeam, and hosted infrastructure.
3+ years in Account Management or customer‑focused roles within IT or cybersecurity.
Strong understanding of Fortinet, CrowdStrike, Microsoft Sentinel, Defender, GRC, Pen Testing, and IR.
Experience selling SD-WAN, cloud services, hosted infrastructure, Backup/DR, Managed Security Services (MDR/EDR/XDR) and technical professional services.
Growing business with long‑term opportunity.
25 days holiday + bank holidays (increasing with service).
Private medical, life assurance & pension.
Incentives, rewards & team events.
Manager, Account Executive in Leeds employer: Communicate Technology
Communicate is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, we provide extensive training opportunities and a supportive culture that encourages professional development. Located in the heart of the UK, our team enjoys competitive benefits including generous holiday allowances, private medical insurance, and engaging team events, making it a rewarding place to build a career in managed security and infrastructure services.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Account Executive in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, highlight your experience with Fortinet, CrowdStrike, and other key technologies. Make it clear how you can add value to their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Manager, Account Executive in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the job description. Highlight your background in IT, cloud services, and cybersecurity to show us you’re the right fit for the Account Manager role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about managed services and how your experience aligns with our mission at Communicate. Be genuine and let your personality come through.
Showcase Relevant Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Whether it’s growing accounts or driving service adoption, we want to see how you’ve made a difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Communicate Technology
✨Know Your Stuff
Make sure you brush up on your knowledge of Fortinet, CrowdStrike, Microsoft Sentinel, and other key technologies mentioned in the job description. Being able to discuss these tools confidently will show that you're not just familiar with them, but that you can leverage them effectively in your role.
✨Showcase Your Relationship Skills
As an Account Manager, building strategic relationships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships or driven account growth. This will demonstrate your ability to connect with customers and understand their needs.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing renewals or upselling services. Think through potential scenarios and how you would approach them, focusing on your problem-solving skills and customer-centric mindset.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's future plans, team dynamics, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
