At a Glance
- Tasks: Manage strategic customer relationships and drive growth in a fast-paced environment.
- Company: Join a rapidly growing Managed Services Provider with a collaborative culture.
- Benefits: Uncapped earnings, 25 days holiday, private medical, and clear career progression.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be at the forefront of IT innovation and make a real impact on customer success.
- Qualifications: 3+ years in account management with a strong track record in IT services.
The predicted salary is between 70000 - 80000 £ per year.
About Communicate
Communicate is a fast-growing, PE-backed Managed Services Provider, supporting organisations across the UK to simplify complex IT environments and operate securely at scale. Built on over 15 years of experience, we bring together secure connectivity, cloud and cyber security into one integrated service — removing complexity, taking responsibility, and keeping our customers connected and protected.
As a Fortinet Expert Partner, Microsoft Tier 1 CSP and CrowdStrike ELP, we work with leading technologies to deliver resilient, high-performance services for multi-site and multi-tenant organisations, giving our customers the confidence that performance, security and outcomes are fully owned, end-to-end.
The Role
We are looking for an Account Manager to take ownership of a portfolio of strategic white-space customers, based at our Leeds site. This is a high-impact account growth role at the centre of our customer strategy. You will be responsible for expanding customer value, driving adoption of next-generation managed services, and strengthening long-term partnerships. You will operate as a trusted advisor, aligning technology to business outcomes, identifying opportunities, and delivering consistent commercial growth across your accounts.
What You’ll Be Doing
- Own and develop a portfolio of strategic customer relationships
- Lead quarterly business reviews, service reviews and account planning
- Develop and execute Account Development Plans (ADPs) to drive long-term revenue growth across managed and professional services
- Drive adoption of broader solutions across cyber security, cloud and connectivity (e.g. XDR, SIEM, SD-WAN, Azure, Microsoft 365)
- Manage renewals, contract negotiations and full commercial lifecycle
- Collaborate with Pre-Sales, SOC/NOC and Delivery teams to shape and close opportunities
What We’re Looking For
- 3+ years’ account management experience within MSP, cybersecurity or IT services
- Strong commercial track record in managing and expanding mid-to-large customer accounts
- Consultative, outcome-led approach to selling and account development
- Good understanding of modern IT environments, including cloud, networking and security (e.g. SD-WAN, MDR/XDR, SIEM, backup, infrastructure services)
- Credibility at senior stakeholder level, with strong relationship and influencing skills
- Commercially astute, confident managing renewals, pricing and multi-year agreements
- Target-driven, with a consistent track record of delivering against revenue objectives
- Highly organised and comfortable operating in a fast-growth environment
Why Join Communicate
- Uncapped earning potential with a clear, performance-driven commission structure
- High-impact role in a PE-backed business with ambitious growth plans
- Clear progression pathways as the organisation scales
- 25 days holiday + bank holidays, increasing to 30 days with service
- Private medical, life assurance and pension
- A high-performance, collaborative culture with strong technical capability
Account Manager in Bradford employer: Communicate Technology
Communicate is an exceptional employer, offering a dynamic and collaborative work environment in Leeds, where you can thrive as an Account Manager. With uncapped earning potential, clear progression pathways, and a strong focus on employee growth, you'll be part of a high-performance culture that values innovation and teamwork. Enjoy comprehensive benefits including private medical care and generous holiday allowances, all while contributing to the success of a fast-growing Managed Services Provider at the forefront of IT solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Bradford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Communicate Technology, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Communicate Technology. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Bradford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Communicate Technology:When writing your cover letter, make sure to tailor your message specifically for Communicate Technology. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Communicate Technology
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Communicate Technology that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Communicate Technology that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Communicate Technology’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
