A leading global insurance brokerage is seeking an experienced Head of Claims to lead its claims function across Warranty & Indemnity and the wider transactional risks portfolio.
Key Responsibilities
- Lead the Warranty & Indemnity claims function, setting its strategy, service standards and operating model.
- Manage complex and high-value claims involving breach of warranty, tax, contingent risk and other transactional insurance products.
- Provide clear, commercially focused advice to clients on policy coverage, claims strategy and potential outcomes.
- Act as the principal claims advocate in discussions with insurers, underwriters, legal advisers, forensic accountants and other specialists.
- Support clients in preparing notifications, substantiating loss and presenting claims effectively.
- Oversee claims negotiations and help drive timely, commercially appropriate resolutions.
- Build strong relationships with private equity sponsors, corporate clients, law firms, insurers and other market participants.
- Work closely with broking teams during policy placement to ensure claims experience informs policy structure, wording and negotiation.
- Identify emerging claims trends and provide insight to clients and internal stakeholders.
- Recruit, develop and lead a high-performing team as the claims function continues to grow.
- Represent the business at client meetings, industry events and market forums.
- Contribute to business development, client retention and the continued growth of the transactional risks practice.
You will ideally bring:
- In-depth knowledge of Warranty & Indemnity insurance and the M&A transaction process.
- Experience handling complex, high-value insurance claims, coverage disputes or commercial litigation.
- Strong understanding of policy wordings, breach analysis, loss quantification and claims negotiation.
- The credibility to advise senior stakeholders within private equity firms, corporates, law firms and insurers.
- Excellent commercial judgement, with the ability to balance legal, technical and relationship considerations.
- Strong communication, negotiation and stakeholder-management skills.
- Experience leading teams, developing talent and establishing effective claims processes.
- A collaborative approach and the ability to work effectively across broking, legal and technical functions.
What the Business Offers
- A senior leadership role within a market-leading transactional risks practice.
- The opportunity to build and shape a specialist claims proposition.
- Exposure to sophisticated domestic and international M&A transactions.
- A strong pipeline of complex and high-profile claims.
- Direct engagement with leading private equity firms, corporates and professional advisers.
- A collaborative, entrepreneurial and high-performing culture.
- Competitive remuneration, performance-related bonus and comprehensive benefits.
- Flexible and hybrid working arrangements.
Head of Claims employer: Communicate Recruitment Solutions
Join a dynamic and ambitious utilities business that is at the forefront of infrastructure development, backed by a leading private equity investor. This role not only offers strategic influence within a high-profile organisation but also provides exceptional opportunities for professional growth in a supportive and collaborative work culture. With a focus on transformation and investment, you will be part of a team that values innovation and excellence, making it an ideal environment for a Treasury leader looking to make a meaningful impact.
Contact Details:
Communicate Recruitment Solutions Recruitment Team
