At a Glance
- Tasks: Lead the claims function, manage complex claims, and provide strategic advice to clients.
- Company: A leading global insurance brokerage with a market-leading transactional risks practice.
- Benefits: Competitive salary, performance-related bonus, flexible working, and comprehensive benefits.
- Other info: Collaborative culture with opportunities for leadership and professional growth.
- Why this job: Shape a specialist claims proposition and engage with top private equity firms and corporates.
- Qualifications: In-depth knowledge of Warranty & Indemnity insurance and experience in handling high-value claims.
The predicted salary is between 80000 - 100000 £ per year.
A leading global insurance brokerage is seeking an experienced Head of Claims to lead its claims function across Warranty & Indemnity and the wider transactional risks portfolio.
Key Responsibilities
- Lead the Warranty & Indemnity claims function, setting its strategy, service standards and operating model.
- Manage complex and high-value claims involving breach of warranty, tax, contingent risk and other transactional insurance products.
- Provide clear, commercially focused advice to clients on policy coverage, claims strategy and potential outcomes.
- Act as the principal claims advocate in discussions with insurers, underwriters, legal advisers, forensic accountants and other specialists.
- Support clients in preparing notifications, substantiating loss and presenting claims effectively.
- Oversee claims negotiations and help drive timely, commercially appropriate resolutions.
- Build strong relationships with private equity sponsors, corporate clients, law firms, insurers and other market participants.
- Work closely with broking teams during policy placement to ensure claims experience informs policy structure, wording and negotiation.
- Identify emerging claims trends and provide insight to clients and internal stakeholders.
- Recruit, develop and lead a high-performing team as the claims function continues to grow.
- Represent the business at client meetings, industry events and market forums.
- Contribute to business development, client retention and the continued growth of the transactional risks practice.
You will ideally bring
- In-depth knowledge of Warranty & Indemnity insurance and the M&A transaction process.
- Experience handling complex, high-value insurance claims, coverage disputes or commercial litigation.
- Strong understanding of policy wordings, breach analysis, loss quantification and claims negotiation.
- The credibility to advise senior stakeholders within private equity firms, corporates, law firms and insurers.
- Excellent commercial judgement, with the ability to balance legal, technical and relationship considerations.
- Strong communication, negotiation and stakeholder-management skills.
- Experience leading teams, developing talent and establishing effective claims processes.
- A collaborative approach and the ability to work effectively across broking, legal and technical functions.
- What the Business Offers
- A senior leadership role within a market-leading transactional risks practice.
- The opportunity to build and shape a specialist claims proposition.
- Exposure to sophisticated domestic and international M&A transactions.
- A strong pipeline of complex and high-profile claims.
- Direct engagement with leading private equity firms, corporates and professional advisers.
- A collaborative, entrepreneurial and high-performing culture.
- Competitive remuneration, performance-related bonus and comprehensive benefits.
- Flexible and hybrid working arrangements.
- #J-18808-Ljbffr
Head of Claims employer: Communicate Recruitment Solutions
Join a dynamic and ambitious utilities business that is at the forefront of infrastructure development, backed by a leading private equity investor. This role not only offers strategic influence within a high-profile organisation but also provides exceptional opportunities for professional growth in a supportive and collaborative work culture. With a focus on transformation and investment, you will be part of a team that values innovation and excellence, making it an ideal environment for a Treasury leader looking to make a meaningful impact.
Contact Details:
Communicate Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Claims
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Communicate Recruitment Solutions). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Communicate Recruitment Solutions. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Head of Claims
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Communicate Recruitment Solutions.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Communicate Recruitment Solutions. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Communicate Recruitment Solutions
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Communicate Recruitment Solutions to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Communicate Recruitment Solutions, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Communicate Recruitment Solutions's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
