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- Tasks: Install and connect customer equipment while supporting remote diagnostics.
- Company: Join Commsworld, a leading managed networks provider in Edinburgh.
- Benefits: Company van, laptop, mobile phone, and PPE provided.
- Other info: Flexible hours and opportunities for continuous career development.
- Why this job: Gain hands-on experience in networking and technology while making a difference.
- Qualifications: Full UK driving licence and good communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Commsworld are recruiting for field engineers to assist with the deployment of Customer Premises Equipment (CPE) as our installation base continues to expand. The primary function of this role is to install and connect pre-configured devices in customer premises, working in conjunction with desk-based engineers who will confirm remote access. There will be a requirement to provide remote hands to assist desk-based engineers with diagnostics and fault finding. Current requirements will also involve installing hardware into street cabinets. Appropriate training will be provided together with, company van, laptop, mobile phone, PPE etc. The ideal candidate will be enthusiastic, with an attention to detail, good customer facing skills and a willingness to learn about the technologies we work with.
Key Responsibilities
- Provide installation support reporting to Commsworld Managed Networks Team.
- Provide remote hands and hardware support to Commsworld Support Team.
- To work in an organised, timely and safe manner.
- To provide progress updates using Commsworld CRM and support tools.
Knowledge / Skills / Background / Qualifications
- Full UK Driving Licence
- Familiar with networking hardware
- Excellent communication – written and oral
Professional Profile
- Flexible and willing to work outside core business hours as and when required.
- To be forward thinking and welcome continuous career development.
Network Field Service Engineer employer: Commsworld
Contact Detail:
Commsworld Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Field Service Engineer
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars to connect with others in the field. You never know who might have a lead on your next opportunity.
✨Tip Number 2
Show off your skills! Create a portfolio or a LinkedIn profile that highlights your experience with networking hardware and installations. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Practice your interview skills! Get a friend to do mock interviews with you, focusing on common questions for field service roles. This will help you feel more confident and prepared when it’s your turn to shine.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to tailor your application to highlight your enthusiasm and willingness to learn about the technologies we work with.
We think you need these skills to ace Network Field Service Engineer
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for technology and customer service shine through. We want to see that you're excited about the role and ready to learn more about networking hardware!
Be Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon unless it's relevant. We appreciate straightforward communication, so get to the point while highlighting your skills and experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to align your experience with the job description. Mention specific skills that relate to installing and connecting devices, as well as your ability to work with teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Commsworld
✨Know Your Networking Basics
Brush up on your networking knowledge before the interview. Understand the types of hardware you might be working with and be ready to discuss how they function. This will show your enthusiasm for the role and your willingness to learn.
✨Demonstrate Your Customer Skills
Since this role involves customer interaction, think of examples where you've successfully communicated with clients or resolved issues. Be prepared to share these experiences to highlight your customer-facing skills.
✨Show Your Organisational Skills
The job requires working in an organised and timely manner. Prepare to discuss how you manage your time and tasks effectively, especially when juggling multiple installations or troubleshooting sessions.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s technologies or the team dynamics. This not only shows your interest but also helps you gauge if the company culture aligns with your career goals.