At a Glance
- Tasks: Drive growth in our Hyperscale and Named Account business with expert technical support.
- Company: Join CommScope, a leader in connectivity solutions shaping the future of technology.
- Benefits: Flexible location, competitive salary, and opportunities for travel across Europe.
- Other info: Dynamic role with significant career growth and a chance to work with innovative teams.
- Why this job: Be at the forefront of cutting-edge technology and make a real impact in telecommunications.
- Qualifications: 10 years in telecommunications, strong fiber optics knowledge, and excellent presentation skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: London, Other, United Kingdom
In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.
Role Overview
The Sales / Systems Engineer (SE) has a vital, technically-focused role within the European Datacenter Sales team. You will drive the growth of our Hyperscale and Named Account business across Europe by providing expert pre‑sales and post‑sales technical assistance. As a key technical representative, you will bridge the gap between commercial strategy and engineering, working directly with customers, consultants, and installers to position high‑performance connectivity solutions. This role requires a hands‑on expert who can lead from the front, deliver high‑impact presentations, and troubleshoot complex infrastructure on‑site.
Key Responsibilities
- Technical Sales & Customer Care
- Strategic Pre‑ & Post‑Sales Support: Partner closely with sales teams to provide deep application engineering support for strategic Hyperscale and Named Accounts.
- Relationship Management: Establish strong, trusted‑advisor relationships with local customer engineering and operations departments to get CommScope specified into upcoming projects.
- Customer Advocacy: Act as a critical liaison between customers and internal manufacturing, quality, and product line management (PLM) teams to track and resolve technical custom requests.
- Solution Guidance & Hands‑on Field Support
- Site Surveys & Troubleshooting: Perform on‑site surveys and rapid quality troubleshooting for installations using CommScope materials.
- Testing & Diagnostics: Utilize and interpret OTDR (Optical Time‑Domain Reflectometer) and LSPM (Light Source & Power Meter) equipment and trace data to solve field issues.
- Field Trials & Product Guidance: Lead field trials, product demonstrations, and inspect installations to develop on‑site warranty certification documentation.
- Presentation, Training & Enablement
- High‑Impact Presentations: Create and deliver technical presentations and solution workshops tailored to both deep technical experts and commercial stakeholders.
- Training & Education: Create dedicated training materials and conduct hands‑on training sessions for installation partners, end‑users, and internal sellers.
- Industry Thought Leadership: Contribute to product literature maintenance, design guides, or media activities to enhance CommScope's position in the Data Center, Cloud, and AI markets.
- Product Development: Assist in the design of new Data Center products by feeding field requirements back to engineering, helping create CAD drawings, and drafting technical specifications.
- Documentation: Maintain precise documentation for Fiber Optic and Copper‑based telecommunication systems.
Required Qualifications & Experience
- Education: Formally trained as a Communications Electronic Engineer, Electrician, Telecommunications Technician, or possess equivalent practical field experience.
- Industry Experience: Minimum of 10 years of experience within the telecommunications cabling industry, with specific depth in structured cabling design and installation for mid‑to‑large Data Centers.
- Fiber Optic Expertise (Crucial): Must be exceptionally comfortable with fiber optics from both a theoretical and practical perspective. This includes hands‑on experience handling, terminating, inspecting, cleaning, and repairing both single fiber and ribbon fiber.
- Infrastructure Knowledge: Mandatory, comprehensive knowledge of Telecom Carrier, Telecom Exchanges, and Data Center infrastructures (including functional areas like MDA, HDA, EDA, ZDA, and EF).
- Language Skills: Excellent fluent English language skills are necessary. Fluency in other European languages (e.g., German, French) is a distinct advantage.
- Software Proficiency: Experienced user of MS Office (Outlook, Word, PowerPoint, Excel, Visio).
Desired Attributes & Preferred Skills
- Nvidia Reference Architecture: In‑depth knowledge or familiarity is highly desirable.
- Technical Advancements: Working knowledge of networking (Routing, Switching, Storage) and local structured cabling standards (e.g., ISO 11801, EN 50173).
- Operational Standards: Knowledge of Project Management, Quality Management, and Electrical/Mechanical facilities installation is an advantage.
- Design Tools & Systems: Familiarity with CAD software (e.g., AutoCAD LT) and SAP is an advantage.
- Certifications: Preferred professional certifications include BICSI RCDD, BICSI DCDC, or equivalent data center design credentials.
Soft Skills & Working Style
- Audience Adaptability: Strong, confident presenter capable of commanding a room, whether leading a granular technical workshop or pitching to commercial executives.
- Commercial Awareness: While highly technical, you possess a solid understanding of commercial situations and sales goals, enabling you to strategically position solutions to meet project objectives.
- Flexibility & Resilience: A collaborative team player who thrives as an individual contributor but can adapt quickly to changing account needs across regional boundaries.
Location, Travel & Availability
- Base Location: Flexible within Europe. While there is significant business in the UK, a base in mainland Europe near emerging metro hubs is highly valued to allow efficient travel via train or car.
- Travel Capacity: Willingness and ability to travel frequently across Europe (up to 50%) to attend customer meetings, trade shows, and installation sites.
- On‑Site Flexibility: Willingness to work long hours on‑site when critical troubleshooting, field trials, or project deadlines require it.
Why CommScope
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game‑changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…come connect to your future at CommScope.
Equal Opportunity Employer
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo.
Learn more about how we're on a quest to connect the future and build what's next.
Sales Engineer employer: CommScope
CommScope is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are encouraged to innovate and grow within the rapidly evolving telecommunications industry. With a strong emphasis on professional development, employees benefit from hands-on training, opportunities for industry thought leadership, and the chance to work alongside passionate experts in a flexible environment that values collaboration and adaptability. Located in London, with the flexibility to travel across Europe, this role offers a unique opportunity to engage directly with clients and contribute to cutting-edge connectivity solutions that shape the future.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Engineer at CommScope, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including CommScope. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Engineer. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Engineer
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for CommScope:When writing your cover letter, make sure to tailor your message specifically for CommScope. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at CommScope
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show CommScope that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show CommScope that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with CommScope’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
