Ingram Micro is seeking a Service Desk Analyst in Northwich (CW9 7UA) with a hybrid pattern requiring 3 days per week at the Northwich office. You will be the first point of contact for IT support, ensuring incidents and service requests are managed efficiently while delivering high-quality customer service.
You'll log, triage, troubleshoot issues, and escalate to specialist teams when needed, working with colleagues and third-party suppliers to resolve problems and maintain service levels.
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Hybrid IT Helpdesk Analyst - First Line Support in Northwich employer: Comms-Care UK
Ingram Micro Group is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Northwich. Employees benefit from a hybrid working model, competitive compensation, and ample opportunities for professional growth, making it an ideal place for those looking to thrive in their careers while delivering exceptional customer experiences.
