Comms-care Group in Northwich is seeking a Service Delivery Manager to oversee contractual deliverables and the end-to-end customer experience. You will ensure governance, drive service improvements, manage risks, and report on performance against contractual commitments.
The role requires proven experience in service delivery within IT, strong communication skills, and a customer-centric approach to maintain satisfaction and grow partnerships.
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Service Delivery Manager: IT MSP Excellence & Growth in Northwich employer: Comms-care Group
Comms-care is an exceptional employer that prioritises employee growth and development, offering comprehensive training and clear career progression opportunities for the Field Network Engineer role. With a supportive work culture that values teamwork and customer focus, employees enjoy benefits such as health insurance, rising holiday allowances, and wellness perks, all within a modern office environment in Northwich, Cheshire. Join us to be part of a dynamic team where your contributions are valued and rewarded.