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- Tasks: Manage administrative functions and support the Executive Director in daily operations.
- Company: Join a vibrant community focused on providing excellent service and support.
- Benefits: Enjoy a full-time role with weekends as needed and opportunities for professional growth.
- Why this job: Be the first point of contact, making a positive impact on guests and residents every day.
- Qualifications: Requires an Associate's Degree; Bachelor's preferred, with office management experience.
- Other info: Must have strong organisational skills and be comfortable with various computer systems.
The predicted salary is between 28800 - 43200 £ per year.
Business Office Manager oversees the administrative and business functions of the community. As the first point of contact for guests, visitors, and vendors, a courteous, professional manner and appearance are essential for good public relations. The main objective is to assist the Executive Director in ensuring the smooth operation of the community\’s overall administrative activities.
Position: Monday – Friday, Full-time, MOD with weekends as needed.
Qualifications:
- Minimum Associates’ Degree; Bachelors’ Degree preferred. Office Management experience is required.
- Must be able to read, write, speak, and understand English.
- Experience preferred in administrative roles and/or bookkeeping, including payroll, accounts payable, and receivable.
- Intermediate to high skill level with computer systems.
- Comfortable with a multi-line telephone system, answering, taking messages, and transferring calls.
- Acceptable driving record (required driver).
- Strong organizational skills and ability to meet deadlines.
Primary Responsibilities:
Accounting Liaison
- Assist Department Heads with data entry in Yardi.
- Supervise, coach, and mentor the Receptionist.
- Serve as community contact for HR and Accounting issues.
- Type memos, correspondence, reports, and other documents.
- Maintain current files of residents, emergency contacts, and on-call personnel.
- Maintain confidentiality of resident information.
- Be knowledgeable about community services and rates.
- Make daily bank deposits.
- Maintain Resident Fund Accounts, if applicable.
- Perform administrative tasks in Yardi as approved.
- Compile data for the Home Office as required.
- Reconcile and transmit petty cash requests bi-weekly, if applicable.
- Send invoices, reports, garnishments, etc., to the Home Office promptly.
- Track receipts for household accounts and mail monthly to the Business Office.
- Handle semi-monthly supply orders.
Human Resources Liaison
- Create a warm, professional, and confidential environment.
- Support management with HR issues.
- Inform the Executive Director and HR of employee relations issues.
- Participate as HR subject matter expert and on project teams.
- Assist with benefits education and administration.
- Manage Workers Compensation claims in partnership with Risk Management.
- Support internal and external transfer requests.
- Coordinate new hire orientations.
- Maintain accurate employee records and files.
- Manage staffing and recruiting, working with the Talent Acquisition Specialist.
- Assist with hiring processes, including requisitions, screening, and interviews.
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Business Office Manager employer: Commonwealth Senior Living
Contact Detail:
Commonwealth Senior Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Office Manager
✨Tip Number 1
Familiarise yourself with Yardi, as it's a key system used in this role. Consider taking an online course or tutorial to boost your confidence and demonstrate your initiative during the interview.
✨Tip Number 2
Brush up on your HR knowledge, especially around employee relations and benefits administration. Being able to discuss relevant scenarios or share insights during your conversation can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your organisational skills by discussing specific examples of how you've managed multiple tasks or projects in previous roles. This will help illustrate your ability to handle the diverse responsibilities of the Business Office Manager.
✨Tip Number 4
Since you'll be the first point of contact, practice your communication skills. Role-play common scenarios you might encounter, such as handling inquiries or resolving issues, to ensure you present yourself as professional and approachable.
We think you need these skills to ace Business Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office management and administrative roles. Emphasise your skills in bookkeeping, payroll, and your familiarity with computer systems, as these are crucial for the Business Office Manager position.
Craft a Strong Cover Letter: Write a cover letter that showcases your professional manner and ability to maintain confidentiality. Mention specific examples of how you've successfully managed administrative tasks or supported HR functions in previous roles.
Highlight Communication Skills: Since this role involves being the first point of contact, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've effectively interacted with guests, vendors, and team members in a professional setting.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the Business Office Manager role.
How to prepare for a job interview at Commonwealth Senior Living
✨Dress the Part
As a Business Office Manager, you'll be the first point of contact for guests and vendors. Make sure to dress professionally to create a positive first impression. A polished appearance reflects your understanding of the role's importance in public relations.
✨Know Your Stuff
Familiarise yourself with the community's services, rates, and administrative processes. Being knowledgeable will not only help you answer questions confidently but also demonstrate your genuine interest in the position and the organisation.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in previous roles. Highlighting your organisational skills is crucial, as this role requires juggling various responsibilities while meeting deadlines.
✨Prepare for HR Discussions
Since the role involves liaising with HR, be ready to discuss your experience with employee relations and recruitment processes. Think of specific instances where you've supported HR initiatives or resolved issues, as this will show your capability in handling sensitive matters.
