At a Glance
- Tasks: Assist clients with benefits applications and provide essential information about services.
- Company: Join a supportive team in the Commonwealth of Virginia's Human Services department.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on community support.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: High school diploma and relevant coursework or experience in social services.
The predicted salary is between 30000 - 35000 £ per year.
Human Services Assistant III represents the specialist level in the occupational group for Human Services Assistants. Employees serve as the initial point of contact for clients seeking benefits and/or services.
General Work Tasks (Illustrative Only):
- General Clerical Duties to include assistance with front desk operations.
- Interviews clients and explains programs, services, policies and procedures.
- Assists clients with applications.
- Researches information.
- Serves as initial point of contact for applicants.
- Provides information regarding various programs and benefits, general eligibility requirements, policies and procedures.
- Assists clients with completing applications.
- Provides information to clients seeking services.
- Researches a variety of databases to obtain and/or verify information needed to process applications.
- Maintains logs of client documentation received.
- Contacts clients for requested/needed information and responds to routine questions in person, e-mail or by telephone.
- Analyzes needs and coordinates resources that will support families/clients.
Knowledge, Skills, and Abilities:
- Knowledge: Considerable knowledge of principles and processes for providing customer and personal services; structure and content of the English language; administrative and clerical procedures and systems. Working knowledge of human behaviour and performance; individual differences in ability, personality, and interests; learning and motivation; mathematics and research methods; eligibility requirements for the programs assigned; and available community resources. Some knowledge of laws, regulations, requirements and policies of Local, State, and Federal social, assistance and housing programs.
- Skills: Skill in operating a variety of automated office equipment and the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs.
- Abilities: Demonstrated ability to communicate effectively with program participants; plan, organize, and prioritize own work schedule; establish and maintain working relationships with clients, professionals, co-workers, and the public; accept direction and follow established procedures; counsel others; organize, and post date, from records, reports and other sources using the appropriate format; exhibit solid interpersonal skills, including conflict resolution; create forms, charts, and graphs; perform basic mathematical operations; read and interpret documents such as safety rules, operating and maintenance instructions, manuals; and conduct effective interviews.
Education and Experience:
High school diploma supplemented with post-secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioural sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Minimum Qualifications:
Preferred Qualifications:
Special Requirements:
Special Instructions to Applicants:
Public Benefits & Client Services Specialist III in Bristol employer: Commonwealth of Virginia
As a Medical Director at Deerfield Correctional Center, you will join a dedicated team committed to providing high-quality healthcare in a unique environment. The role offers competitive benefits, including a generous sign-on bonus or student loan repayment options, and fosters a collaborative work culture that values diversity and inclusivity. With opportunities for professional growth and development, this position is ideal for those looking to make a meaningful impact in the correctional healthcare field.
StudySmarter Expert Advice🤫
We think this is how you could land Public Benefits & Client Services Specialist III in Bristol
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Commonwealth of Virginia!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Commonwealth of Virginia.
We think you need these skills to ace Public Benefits & Client Services Specialist III in Bristol
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Commonwealth of Virginia. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Commonwealth of Virginia and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Commonwealth of Virginia. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Commonwealth of Virginia's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Commonwealth of Virginia
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Commonwealth of Virginia.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Commonwealth of Virginia will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Commonwealth of Virginia and how you would contribute to adapting HR strategies.
