At a Glance
- Tasks: Assist clients in accessing vital services and benefits while providing excellent customer support.
- Company: Join a supportive team dedicated to helping the community thrive.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement in human services.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: High school diploma with coursework in social work or related fields preferred.
The predicted salary is between 30000 - 35000 £ per year.
Human Services Assistant III represents the specialist level in the occupational group for Human Services Assistants. Employees serve as the initial point of contact for clients seeking benefits and/or services.
General Work Tasks (Illustrative Only):
- General Clerical Duties to include assistance with front desk operations.
- Interviews clients and explains programs, services, policies and procedures.
- Assists clients with applications.
- Researches information.
- Serves as initial point of contact for applicants.
- Provides information regarding various programs and benefits, general eligibility requirements, policies and procedures.
- Assists clients with completing applications.
- Maintains logs of client documentation received.
- Contacts clients for requested/needed information and responds to routine questions in person, e-mail or by telephone.
- Analyzes needs and coordinates resources that will support families/clients.
Knowledge, Skills, and Abilities:
- Knowledge: Considerable knowledge of principles and processes for providing customer and personal services; structure and content of the English language; administrative and clerical procedures and systems. Working knowledge of human behaviour and performance; individual differences in ability, personality, and interests; learning and motivation; mathematics and research methods; and eligibility requirements for the programs assigned.
- Skills: Skill in operating a variety of automated office equipment and the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs.
- Abilities: Demonstrated ability to communicate effectively with program participants; plan, organize, and prioritize own work schedule; establish and maintain working relationships with clients, professionals, co-workers, and the public; accept direction and follow established procedures; counsel others; organize, and post date, from records, reports and other sources; exhibit solid interpersonal skills; create forms, charts, and graphs; perform basic mathematical operations; read and interpret documents; and conduct effective interviews.
Education and Experience:
High school diploma supplemented with post-secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioural sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Human Services Assistant Iii in Bristol employer: Commonwealth of Virginia
As a Medical Director at Deerfield Correctional Center, you will join a dedicated team committed to providing high-quality healthcare in a unique environment. The role offers competitive benefits, including a generous sign-on bonus or student loan repayment options, and fosters a collaborative work culture that values diversity and inclusivity. With opportunities for professional growth and development, this position is ideal for those looking to make a meaningful impact in the correctional healthcare field.
