At a Glance
- Tasks: Help small businesses thrive with tailored financial solutions and exceptional service.
- Company: Join the high-performing Small Business Banking team at Commonwealth Bank.
- Benefits: Competitive salary, career development, and a supportive work culture.
- Other info: Diverse and inclusive workplace with opportunities for growth and collaboration.
- Why this job: Make a real impact in your community by supporting local businesses.
- Qualifications: Experience in commercial lending or B2B sales, and excellent customer engagement skills.
The predicted salary is between 36000 - 60000 £ per year.
Business Banker, Small Business Banking (Brisbane West)
Join to apply for the Business Banker, Small Business Banking (Brisbane West) role at Commonwealth Bank
Be among the first 25 applicants
- You are a strong commercial lending Business Banker
- We are a high performing Small Business Banking team at CBA
- Together we will work towards becoming the #1 Business Bank
See yourself in our team
The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions. Small Business Banking is a part of CBA Business Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customer by Building deep connections, Having compelling proposition and Exceptional Execution.
Do work that matters
We are looking for a commercial lending Business Banker to join our Sunnybank branch. Be part of a high performing branch and contribute to its success by providing exceptional service to Small Business customers through understanding their business and personal needs and assisting them with the end to end fulfilment of those needs. As Business banker you will be accountable for business development within your local business community and will support retention of client relationships by providing a premium service.
More specifically, you will:
- Facilitate great customer conversations that help to understand their goals and needs and providing relevant and timely solutions. This will include the origination of a range of solutions for businesses including, but not limited to, commercial lending up to $1.25M, asset finance, merchant facilities and everyday banking solutions.
- Proactively engage customers to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights. You have an understanding of the home ownership solutions available to business customers.
- Be a brand ambassador within the local business community, building awareness of the CBA business banking proposition. This may also involve hosting small business education events that support the ongoing financial wellbeing of businesses.
- Regular attendance to key stakeholder meetings to help build awareness of Small Business service offering and proactively work together to build referral partnerships and deal with service pain points
We want to hear from you if you have
- Experience in commercial lending or B2B sales
- Home lending experience
- Sound financial analysis skills and commercial acumen
- Excellent interpersonal skills and stakeholder engagement/management skills
- Excellent customer engagement skills (both face to face and non-face to face)
- Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers’ expectations and in facilitating proactive customer contact
- Passion for Small Business customers or experience in or managing a Small Business
- FSRA Tier 2 Accreditation
- Credit Approval Authority (CAA) Level 2 or willing to obtain this within 6 months
- Formal training to support home lending discussions which may include Cert IV in Banking Services qualifications (preferred)
Our culture
At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value’s driven organisation, we nurture and support our people; through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you.
If you\'re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you\'ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We\'re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 27/10/2025
Business Banker, Small Business Banking (Brisbane West) employer: Commonwealth Bank
At Commonwealth Bank, we pride ourselves on being an exceptional employer, particularly for our Business Banker role in Sunnybank. Our commitment to fostering a diverse and inclusive work culture ensures that every employee feels valued and supported, while our focus on professional development provides ample opportunities for growth within the organisation. Join us to make a meaningful impact in the local business community, where your expertise will help small businesses thrive and succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Business Banker, Small Business Banking (Brisbane West)
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses, attend community events, and engage on social media. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to small business banking and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience in commercial lending and how you can help small businesses thrive. A confident delivery can make a huge difference in how you’re perceived.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Banker, Small Business Banking (Brisbane West)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Banker role. Highlight your experience in commercial lending and how it aligns with our passion for helping small businesses succeed.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your financial analysis skills and customer engagement abilities. We want to see how you can add value to our team.
Be Personable:Remember, we’re looking for someone who can build strong connections with customers. Use a friendly tone in your application and let your personality shine through. Show us that you’re not just about numbers but also about people!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at Commonwealth Bank
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of commercial lending and small business banking. Understand the products and services offered by Commonwealth Bank, especially those relevant to small businesses. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Business Banker, you'll need excellent interpersonal skills. Prepare examples of how you've successfully engaged with customers in the past. Think about specific situations where you facilitated conversations to understand their needs and provided tailored solutions. This will demonstrate your ability to build strong relationships.
✨Be a Community Champion
Since the role involves being a brand ambassador within the local business community, come prepared with ideas on how you can promote Commonwealth Bank's offerings. Think about potential partnerships or events you could host to support small businesses. This shows initiative and a commitment to the community.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice how you would handle various customer situations, such as managing a pipeline of opportunities or addressing service pain points. This will help you articulate your thought process and problem-solving skills effectively.
