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- Tasks: Join our Talent Community for future customer service roles in banking.
- Company: Be part of a leading bank with a strong network across Australia.
- Benefits: Enjoy flexible hours, thorough training, and extensive employee discounts.
- Why this job: Kickstart your banking career in a supportive, collaborative environment focused on customer excellence.
- Qualifications: No prior banking experience required; just a passion for customer service.
- Other info: Aboriginal & Torres Strait Islander people are encouraged to apply.
Join our Talent Community for future opportunities and we’ll be in touch when a role becomes available. Hours vary between 15 and 38 per week.
Thorough training program to kickstart your banking career. Expression of Interest for future opportunities in our Branch Network in the Northland Area!
Our extensive network of branches across Australia offers a range of roles, from tellers, concierges, and specialists to branch, area and regional management. By registering you are joining our Talent Community - our recruiters use to match suitable candidates to open positions. If we do not have any suitable vacancies available now, you will stay in the talent pool and may be contacted in the future as one becomes available.
We’re interested in hearing from people that can:
- Ask right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.
- Bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members to better serve their needs.
- Demonstrate an ability to work in a busy, commercial, and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.
- Have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.
What CBA can provide for you:
- Thorough training program provided, no banking experience is required.
- A career that offers great work-life balance and development opportunities.
- Extensive employee benefits & discounts.
- A collaborative and high-performing culture.
What’s next: Apply now to express your interest. Please specify your availability and location preference on your application form. Note: If there are no suitable opportunities to match your current preferences, we will retain your details for future roles with us. If this role matches your experience and career goals, express your interest today! We will retain your details in our talent pool and will be in touch as soon as a role becomes available.
Aboriginal &/or Torres Strait Islander people encouraged to apply. If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 29/08/2025
Branch Customer Service - Northland Area - Expression of Interest employer: Commonwealth Bank
Contact Detail:
Commonwealth Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Service - Northland Area - Expression of Interest
✨Tip Number 1
Engage with our Talent Community by actively participating in discussions and networking events. This will help you build connections within the industry and increase your visibility to recruiters.
✨Tip Number 2
Stay updated on the latest trends in customer service and banking. This knowledge will not only prepare you for future roles but also demonstrate your commitment to the field when opportunities arise.
✨Tip Number 3
Showcase your passion for customer service by volunteering or taking part in community initiatives. This experience can highlight your dedication to putting customers first, which is a key quality we look for.
✨Tip Number 4
Be proactive in expressing your interest in specific roles within our network. Reach out to our recruitment team with any questions or to discuss your career aspirations, as this can set you apart from other candidates.
We think you need these skills to ace Branch Customer Service - Northland Area - Expression of Interest
Some tips for your application 🫡
Understand the Role: Before applying, take a moment to understand the responsibilities and expectations of the Branch Customer Service role. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Compelling Expression of Interest: Since this is an expression of interest, focus on writing a strong introductory paragraph that outlines your enthusiasm for the role and your desire to join the Talent Community. Mention your availability and location preference clearly.
Highlight Relevant Skills: Emphasise your customer service skills and any experience in retail or banking environments. Use specific examples to demonstrate how you've successfully met customer needs in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Commonwealth Bank
✨Understand the Company Culture
Before your interview, take some time to research the company's values and culture. This will help you align your answers with what they prioritise, especially their focus on customer service excellence.
✨Prepare Relevant Questions
Think of insightful questions to ask during the interview. This shows your genuine interest in the role and helps you understand how you can contribute to the team and the customers.
✨Showcase Your Customer Service Skills
Be ready to share examples from your past experiences where you demonstrated excellent customer service. Highlight situations where you went above and beyond to meet customer needs.
✨Express Your Availability Clearly
Since the job offers varying hours, be clear about your availability during the interview. This will help the recruiters see how you fit into their scheduling needs.
