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- Tasks: Support users of eHR systems, troubleshoot issues, and manage help desk tickets.
- Company: CommonSail Investment Group focuses on creating living and healthcare solutions for seniors.
- Benefits: Join a collaborative team with growth opportunities in a fast-paced environment.
- Why this job: Make a real impact in senior care while developing your skills in a supportive setting.
- Qualifications: Experience with EHR systems preferred; self-motivated and problem-solving skills are essential.
- Other info: Opportunity to work with a growing company expanding from 130 to 160 communities.
The predicted salary is between 36000 - 60000 £ per year.
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Overview: CommonSail Investment Group is a holding company that owns and manages multiple businesses. Our largest focus is in creating living and healthcare solutions for Seniors with communities and care that focus on helping seniors “Shine Everyday”.
In communities licensed for Assisted Living and Memory Care we manage our care utilizing an Electronic Health Record (eHR) management system developed by PointClickCare. As we grow from roughly 130 communities to 160 communities in the next 90 days, we are looking to add to our PointClickCare support team. We have a highly collaborative team that will help you grow and succeed. Growth opportunities will be presented in our fast-paced company.
Primary Responsibilities:
- Provide direct support to users of the eHR and eMAR systems, by answering questions and troubleshooting issues
- Manage help desk ticketing system and respond to users in a timely manner
- Ensure data quality and consistency across the entire organization
- Protect and maintain privacy for sensitive data according in all interactions
- Plan, develop, test, and train new eHR workflows to enhance end user experience
- Work with stakeholders to define reporting requirements for custom data requests
Skills for success:
- Working knowledge of PointClickCare, QuickMAR, and other EHRs preferred
- Understanding of healthcare delivery in assisted living residential setting
- Data Entry and documentation
- Ability to work independently and in team settings
- Self-motivated individual with capacity to follow tasks through to completion
- Problem solving and multitasking
- Ticketing system experience (Jira) preferred but not required.
- HL7 or SQL knowledge preferred but not required.
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EHR Specialist employer: Common Sail Investment Group
Contact Detail:
Common Sail Investment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EHR Specialist
✨Tip Number 1
Familiarise yourself with PointClickCare and QuickMAR, as these are key systems you'll be working with. Consider taking online courses or tutorials to boost your knowledge and demonstrate your commitment to mastering these tools.
✨Tip Number 2
Network with professionals in the healthcare technology field, especially those who have experience with EHR systems. Join relevant online forums or LinkedIn groups to engage in discussions and gain insights that could help you stand out.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've tackled challenges in previous roles. Be ready to discuss these during interviews, as they will highlight your ability to handle the demands of the EHR Specialist position.
✨Tip Number 4
Research CommonSail Investment Group and their approach to senior care. Understanding their mission and values will allow you to tailor your conversations and show how you can contribute to their goal of helping seniors 'Shine Everyday'.
We think you need these skills to ace EHR Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the EHR Specialist position. Understand the primary responsibilities and required skills, especially those related to PointClickCare and eHR systems.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous work with EHR systems, data entry, and your ability to troubleshoot technical issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare solutions and your understanding of the needs of seniors. Mention specific experiences that demonstrate your problem-solving skills and ability to work in a collaborative environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Common Sail Investment Group
✨Know Your EHR Systems
Familiarise yourself with PointClickCare and QuickMAR, as well as other EHR systems. Be prepared to discuss your experience with these platforms and how you can leverage them to support users effectively.
✨Demonstrate Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved issues or improved processes. Highlight your ability to troubleshoot and think critically, especially in a fast-paced environment.
✨Understand the Healthcare Context
Brush up on your knowledge of healthcare delivery in assisted living settings. Being able to speak about the specific challenges and needs of seniors will show your understanding of the role's impact.
✨Showcase Team Collaboration
Emphasise your ability to work both independently and as part of a team. Share examples of how you've collaborated with stakeholders to enhance workflows or improve user experiences in previous roles.
