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- Tasks: Support the Operations Director and assist with event planning and customer service.
- Company: Join Commodities People, a fast-growing global business events company in the commodities and energy trading sector.
- Benefits: Enjoy remote work, flexible hours, 22+ days of annual leave, and fun team events.
- Why this job: Make a real impact in a friendly, international team while exploring global trends in sustainability and digitalisation.
- Qualifications: Degree level education or equivalent experience; strong Excel skills and customer service experience required.
- Other info: Must be available to travel to London and events as needed.
The predicted salary is between 19500 - 29500 £ per year.
Operations Assistant
Salary £24,500
UK (Remote based role)
Start date – January 2025
Overview
Commodities People is a business events company specialising in the fascinating world of commodities (yes, you’ve guessed it!) and energy trading – particularly looking at how global trends such as sustainability, digitalisation and geopolitics are shaping the markets.
We are fast growing and global, but small enough for the right person to not just be a ‘cog in the machine’ and to be able to quickly make an impact.
We gather around 35,000 professionals from across the globe each year to our in-person and online events. We also run industry content hubs, ongoing webinars and create content and whitepapers to provide year-round engagement with our community.
During the last 3 years we have experienced significant success and growth – doubling the size of the company every year and adding events in the United States and Singapore.
We have a friendly, experienced, international team working remotely across Europe, America and Asia, and flexibly from our shared offices in London and Houston.
The Role
We’re looking for an Operations Assistant to join the company, primarily supporting the Operations Director, whilst also lending support to Sales & Marketing and general company wide assistance.
Key responsibilities will include:
- Data entry & data management
- Staff travel & accommodation booking
- Operational support on event platforms
- Operational assistance & support with event planning
- Event support at UK live- events
- Event support for online events
- Customer service inbox management
- Producing event & sales reports
Required skills:
- High level of proficiency with excel / google sheets
- Comfortable working with data
- Tech savvy / comfortable with learning new platforms
- Highly organised and detail-oriented with the ability to adapt to different tasks and projects
- Educated to degree level or equivalent experience
- Customer service experience
- Strong team working abilities
- Good organisation skills
- Whilst this a remote role, you must be available to travel to London when required and to events where required
Nice to have:
- Experience in Monday.com or other Project Management systems
- Event experience
This is a remote first role – so self-management and having a clear motivator to succeed is crucial.
The Package
- 22 Days Annual Leave – plus 1 day for each years’ employment (up to 25 days p/a)
- Your Birthday as an additional day off
- Remote Working Policy – and no we don’t just mean working from ‘home’! We’re an international team with a thirst for travel, so encourage our team to make the most of our remote working policy
- Flexible Working Policy – many of our staff work flexibly in different ways particularly due to their different time zones
- Fruit, snacks and unlimited hot & cold beverages in the office + some pretty spectacular views
- Regular virtual and physical company-wide social competitions and events
- Family-friendly policies
If you are interested please apply with a cover letter and CV.
Candidates with previous experience or job titles, including; Office Administrator, Operations Administration Assistant, Support Administrator, Office Assistant, Operations Administrator, Support Assistant, and Operations Service Support, may also be considered.
Operations Assistant employer: Commodities People
Contact Detail:
Commodities People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarize yourself with the commodities and energy trading sectors. Understanding the industry trends, such as sustainability and digitalization, will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your organizational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This is crucial for the Operations Assistant role where multitasking is key.
✨Tip Number 3
Since this role involves customer service, think of specific instances where you've provided excellent support. Be ready to discuss these experiences during any conversations with us.
✨Tip Number 4
If you have experience with project management tools like Monday.com, be sure to mention it. Even if you haven't used it before, showing a willingness to learn new platforms can set you apart from other candidates.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customize your cover letter to highlight your relevant experience and skills that align with the Operations Assistant role. Mention your proficiency in Excel and any customer service experience you have.
Highlight Relevant Skills: In your CV, emphasize your organizational skills, attention to detail, and ability to adapt to different tasks. Include any experience with data management and event support, as these are key responsibilities of the role.
Showcase Tech Savviness: Mention any experience you have with project management tools like Monday.com or similar platforms. Highlight your comfort with learning new technologies, as this is important for the position.
Proofread Your Application: Before submitting your application, carefully proofread both your cover letter and CV. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at Commodities People
✨Show Your Data Skills
Since the role requires a high level of proficiency with Excel and Google Sheets, be prepared to discuss your experience with data management. Bring examples of how you've used these tools in previous roles to solve problems or improve processes.
✨Demonstrate Your Organisational Abilities
Highlight your organisational skills by sharing specific instances where you successfully managed multiple tasks or projects. This will show that you can adapt to different responsibilities, which is crucial for this position.
✨Emphasize Teamwork and Communication
As the role involves supporting various teams, it's important to convey your ability to work well with others. Share experiences where you collaborated effectively with colleagues or provided excellent customer service.
✨Prepare for Remote Work Questions
Since this is a remote-first role, be ready to discuss your self-management strategies and how you stay motivated while working from home. Mention any tools or practices you use to maintain productivity and communication with your team.
