At a Glance
- Tasks: Coordinate cyber security testing engagements and ensure quality deliverables.
- Company: Dynamic cyber security firm with a focus on innovation and teamwork.
- Benefits: Competitive salary, hybrid work options, and opportunities for professional growth.
- Other info: Exciting career development opportunities in a growing field.
- Why this job: Join a fast-paced environment and make a real impact in cyber security.
- Qualifications: Strong organisational skills and a passion for cyber security.
The predicted salary is between 27000 - 34000 € per year.
The Scoping & Client Engagement Coordinator plays a critical operational and customer engagement role within the Cyber Security Assurance Testing team. Acting as the central coordination point across customers, Cyber Assurance Testing resources, delivery teams, the Resource Planning Team, and Strategic Business Managers, the role is responsible for orchestrating the end-to-end lifecycle of cyber security testing engagements. The successful candidate will ensure that customer-facing SLAs and internal KPIs are achieved across all phases of the engagement lifecycle, from initial scoping and resource coordination through to peer review, quality assurance, and reporting.
Key Responsibilities:
- Coordinate and manage the end-to-end lifecycle of cyber security assurance testing engagements, ensuring that internal KPIs and customer-facing SLAs are consistently achieved.
- Arrange and coordinate scoping calls between customers, penetration testers, and delivery teams.
- Work closely with the Resource Planning Team to ensure suitably skilled cyber security resources are allocated to customer engagements in line with agreed dates and timelines.
- Track all engagement milestones to ensure Statements of Work, testing activities, peer reviews, quality assurance activities, final reporting and customer delivery are completed on schedule.
- Plan, coordinate, and quality-assure engagements, working with internal teams or subcontractors.
- Ensure all deliverables meet agreed timelines and quality standards.
- Support the preparation and coordination of Statements of Work (SOWs), engagement documentation, testing schedules, and customer onboarding activities.
- Ensure all testing prerequisites, customer access requirements, and supporting documentation are completed before assessments commence.
- Coordinate draft report reviews, independent peer review, and quality assurance activities to maintain high standards of technical and customer deliverables.
- Assist in ensuring final reports are securely delivered to customers in line with agreed service expectations.
- Support the continuous improvement of operational workflows, reporting processes, and engagement coordination activities across the cyber practice.
- Assist with the development and maintenance of KPI and SLA dashboards to support operational management and customer reporting.
- Contribute towards improving efficiency, utilisation, customer experience, and delivery governance within the cyber security practice.
- Maintain accurate engagement records, customer communications, and operational trackers within internal systems.
- Handle sensitive customer and operational information professionally and confidentially.
- Ensure all activities are aligned with company policies, information security requirements, and operational governance standards.
- Maintain strict confidentiality when handling sensitive data.
- Develop knowledge of cyber security assurance testing services, terminology, and delivery methodologies.
- Build strong working relationships across cyber security, sales, delivery, resource planning and operational teams.
- Support the wider cyber practice through proactive coordination, communication, and stakeholder engagement.
Skills & Experience:
- Strong organisational, administrative, and coordination skills.
- Excellent written and verbal communication skills with the ability to communicate professionally with both technical and non-technical stakeholders.
- Ability to manage multiple tasks, competing priorities, and tight deadlines within a fast-paced operational environment.
- Strong attention to detail and commitment to maintaining quality standards.
- Comfortable working closely with technical cyber security teams and learning cyber security terminology and processes.
- Proficiency with Microsoft Office, Microsoft Teams, or similar collaboration and ticketing platforms.
- Experience producing operational reporting, KPI dashboards, or service delivery reporting would be an advantage, e.g. Power BI dashboards.
- Degree in Cyber Security, Business, IT, Project Management, or a related discipline is desirable.
- Previous experience in project coordination, service delivery, customer engagement, or operational support environments is desirable.
- Interest in cyber security operations, penetration testing services, and client engagement.
The successful candidate will be required to undergo Security Vetting.
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Sala[...] in Birmingham employer: commissum
Join a dynamic and innovative team in Birmingham as a Cyber Security - Scoping & Client Engagement Coordinator, where you will play a pivotal role in ensuring the success of cyber security testing engagements. Our company fosters a collaborative work culture that prioritises employee growth through continuous learning opportunities and mentorship, while offering competitive salaries and a hybrid working model for a balanced lifestyle. With a commitment to excellence and a focus on quality assurance, we empower our employees to thrive in a fast-paced environment, making it an ideal place for those passionate about cyber security.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Sala[...] in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the cyber security field on LinkedIn or at local meetups. We can’t stress enough how important it is to make connections; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to client engagement and project coordination. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed multiple tasks or projects. We want to see how you handle pressure and keep everything on track.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Sala[...] in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cyber Security role. Highlight any relevant experience, skills, and projects that align with the job description. We want to see how your background fits into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about cyber security and how your experiences make you a great fit for the Scoping & Client Engagement Coordinator role. Let us know what excites you about working with us!
Showcase Your Communication Skills:Since this role involves a lot of coordination and stakeholder engagement, make sure to demonstrate your communication skills in your application. Whether it's through clear writing or examples of past interactions, we want to see how you connect with others.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at commissum
✨Know Your Cyber Security Basics
Before the interview, brush up on key cyber security concepts and terminology. This role involves coordinating with technical teams, so being familiar with terms like 'penetration testing' and 'SLA' will help you communicate effectively.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational and coordination skills. Think about times when you managed multiple tasks or tight deadlines, as this role requires juggling various responsibilities.
✨Practice Your Communication
Since you'll be liaising with both technical and non-technical stakeholders, practice explaining complex ideas in simple terms. Consider doing mock interviews with friends to refine your verbal communication skills.
✨Demonstrate Your Interest in Continuous Improvement
Be ready to discuss how you've contributed to improving processes in previous roles. This position values efficiency and quality assurance, so sharing specific examples of how you’ve enhanced workflows will make a strong impression.
