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For Companies At a Glance
- Tasks: Help clients onboard and implement cutting-edge communication solutions.
- Company: Join Commify, a global leader in business communication technologies.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Why this job: Be part of a dynamic team making business communication brilliant and impactful.
- Qualifications: Strong understanding of APIs, HTML, CSS, SQL, and JavaScript required.
- Other info: Birthday off, performance bonuses, and exciting social events await you!
The predicted salary is between 24000 - 32000 £ per year.
Commify is a leading provider of business communication solutions, specializing in SMS, WhatsApp, Email, VOIP, and a range of cutting-edge communication technologies. Operating across nine countries, including the UK, France, Spain, Italy, Romania, Germany, Netherlands, Australia, and the USA, we serve over 70,000 businesses globally and transmit over 6 billion communications yearly. Our mission is to make business communication brilliant, and we recognize that our people\’s expertise and dedication are pivotal to our success.
As a Technical Implementation Consultant, you will play a key role in driving the successful onboarding and installation of our product solutions for clients, ensuring they achieve their intended outcomes efficiently and effectively.
The Role:
We are searching for a Technical Implementation Consultant to join our Professional Services team at Commify. This role is vital in ensuring that our clients receive high-quality technical support and implementation services tailored to their needs.
- Collaborate with clients to understand their business processes and requirements, providing tailored implementation solutions.
- Coordinate project timelines and deliverables, ensuring that projects are completed on time and within scope.
- Handle technical configuration and integration of Commify products into clients\’ existing systems.
- Provide training and guidance to clients during the implementation process to ensure they can effectively use our solutions.
- Work closely with sales and product teams to provide customer feedback and aid in product development.
- Assist in troubleshooting and resolving technical issues that arise during the implementation phase.
The role will develop a range of solutions for our clients including but not limited to:
- Automations to allow customers to send omnichannel communications
- Email templates for customers to use via their Esendex automation
- Mobile optimised web pages on the Esendex Mobile Journey platform
- Bespoke SQL Reports
- Chat bots optimised for both SMS and WhatsApp
The Person:
- Strong understanding of APIs, integration processes, and software development life cycles.
- Excellent problem-solving skills and the ability to work autonomously or within a team.
- Technical proficiency: Have experience of using HTML, CSS, SQL and Javascript.
- Outstanding communication skills, capable of conveying complex technical information to non-technical audiences.
- Experience with project management tools and methodologies.
- Ability to adapt to changing priorities and manage multiple projects simultaneously.
- Attractive Salary Range (£30,000 – £40,000)
- Performance-based Company Bonus Scheme
- Comprehensive Private Healthcare & Dental Coverage
- Generous 27 days of annual leave in addition to Bank Holidays
- Enjoy your Birthday as a day off!
- 5% Employer Pension Contribution to secure your future
- Death in Service Benefit (4x your salary)
- Exciting End-of-Year Rewards
- Regular Monthly and Quarterly Social Events
- Opportunities for Training & Development
- Flexible Hybrid Working Arrangement
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Technical Implementation Consultant employer: Commify
Contact Detail:
Commify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Implementation Consultant
✨Tip Number 1
Familiarise yourself with Commify's product offerings and the specific technologies they use, such as SMS, WhatsApp, and VOIP. Understanding these tools will help you demonstrate your knowledge during interviews and show how you can effectively implement solutions for clients.
✨Tip Number 2
Highlight your experience with APIs and integration processes in your conversations with recruiters or during networking events. Being able to discuss real-world examples of how you've successfully integrated systems will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving skills by thinking of specific challenges you've faced in previous roles and how you overcame them. This will showcase your ability to handle technical issues that may arise during the implementation phase.
✨Tip Number 4
Network with current or former employees of Commify on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when tailoring your approach during the interview process.
We think you need these skills to ace Technical Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technical Implementation Consultant role. Emphasise your understanding of APIs, integration processes, and any technical proficiency in HTML, CSS, SQL, and JavaScript.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and ability to communicate complex technical information clearly. Mention specific examples of how you've successfully managed projects or implemented solutions in previous roles.
Showcase Relevant Experience: In your application, include specific instances where you collaborated with clients to understand their needs and provided tailored implementation solutions. Highlight any experience with project management tools and methodologies.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Technical Implementation Consultant.
How to prepare for a job interview at Commify
✨Understand the Product
Before your interview, make sure you have a solid understanding of Commify's products and services. Familiarise yourself with their communication solutions like SMS, WhatsApp, and Email. This will help you demonstrate your knowledge and show how you can contribute to the onboarding process.
✨Showcase Your Technical Skills
As a Technical Implementation Consultant, you'll need to highlight your technical proficiency in HTML, CSS, SQL, and JavaScript. Be prepared to discuss your experience with APIs and integration processes, as well as any relevant projects you've worked on that showcase these skills.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical challenges during the implementation phase. Prepare examples from your past experiences where you successfully resolved issues or adapted to changing priorities, demonstrating your problem-solving abilities.
✨Communicate Clearly
Outstanding communication skills are crucial for this role. Practice explaining complex technical concepts in simple terms, as you may need to convey information to non-technical clients. This will show your ability to bridge the gap between technical and non-technical audiences.
