At a Glance
- Tasks: Manage sales systems, support teams, and optimise processes for success.
- Company: Join Commify, a global leader in innovative business communication solutions.
- Benefits: Enjoy competitive salary, generous leave, healthcare plan, and flexible working options.
- Why this job: Be part of a dynamic team driving sales performance and making an impact.
- Qualifications: Experience in sales systems administration and strong communication skills required.
- Other info: Opportunities for training, social events, and a birthday off!
The predicted salary is between 13600 - 16200 £ per year.
About Commify
Commify is a leading provider of business communication solutions, operating across nine countries and serving over 70,000 businesses globally. We specialise in innovative technologies that enhance messaging through SMS, email, WhatsApp, and other channels. As we continue to grow and evolve, we are seeking dynamic individuals to join our talented team.
Role Overview
We are looking for a Sales Systems Administrator to support our sales processes and contribute to our overall growth strategy. In this crucial role, you will manage and optimise our sales systems, ensuring that our sales teams have the tools and data they need to succeed. You will work closely with Sales, Marketing, and IT teams to streamline operations and improve the user experience of our sales platforms. Your expertise will help us leverage technology to drive sales performance and achieve our business objectives.
Your Responsibilities:
- Manage and maintain the sales systems and tools essential for the sales team, including CRM platforms.
- Provide training and support to sales staff on system usage and best practices.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Analyse sales data and generate reports to inform sales strategies and performance tracking.
- Enhance user experience by troubleshooting and resolving system-related issues.
- Assist in the integration of new sales technologies and platforms to improve functionality.
Required Skills and Qualifications:
- Proven experience in a Sales Systems Administrator, Salesforce Administrator, or similar role.
- Demonstrable experience with Salesforce administration (Sales Cloud required, Service Cloud a bonus).
- A strong grasp of sales processes and methodologies.
- Excellent communication, training, and interpersonal skills.
- Highly organised with a keen eye for detail and a commitment to accurate data.
- Ability to work independently and juggle multiple priorities in a fast-paced environment.
- A problem-solving mindset with a proactive approach to finding and fixing issues.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Desirable Qualifications:
- Prior experience in a sales support or systems administration role.
- Familiarity with sales performance metrics and KPI tracking.
- Knowledge of integration processes between different sales applications.
Benefits
- Competitive Salary (£17-19,000) - up to £34,000 full time equivalent)
- Company bonus scheme
- Comprehensive healthcare cash plan
- A generous 27 days of annual leave in addition to Bank Holidays (pro-rata)
- 2 Wellbeing leave days and 2 days dedicated to giving back to your community
- Enjoy your birthday off!
- Employer pension contribution at 5%
- Death in service benefit (4 times your salary)
- Annual award recognition
- Fun monthly and quarterly social events
- Opportunities for training and professional development
- Flexible hybrid working arrangements
Sales Systems Administrator - Part Time employer: Commify Group
Contact Detail:
Commify Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Systems Administrator - Part Time
✨Tip Number 1
Familiarise yourself with Salesforce, especially the Sales Cloud features. Since this role requires demonstrable experience in Salesforce administration, having a solid understanding of its functionalities will give you an edge during discussions.
✨Tip Number 2
Brush up on your communication and training skills. As you'll be providing support and training to sales staff, showcasing your ability to convey complex information clearly can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Commify. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your problem-solving approach. This role requires a proactive mindset for troubleshooting system-related issues, so be ready to share examples of how you've successfully resolved challenges in previous positions.
We think you need these skills to ace Sales Systems Administrator - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Sales Systems Administrator or in similar roles. Emphasise your familiarity with Salesforce and any specific sales processes you've managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Commify's business communication solutions. Mention how your skills can contribute to optimising their sales systems and improving team performance.
Highlight Relevant Skills: In your application, clearly outline your skills in CRM management, data analysis, and user training. Provide examples of how you've successfully implemented process improvements in previous roles.
Show Enthusiasm for the Role: Express your passion for technology and sales support in your application. Let them know why you're excited about the opportunity to work with Commify and how you can help drive their growth strategy.
How to prepare for a job interview at Commify Group
✨Know Your Systems
Familiarise yourself with the sales systems and tools mentioned in the job description, especially Salesforce. Be prepared to discuss your experience with CRM platforms and how you've optimised them in previous roles.
✨Showcase Your Communication Skills
As a Sales Systems Administrator, you'll need to train and support sales staff. Highlight your communication and interpersonal skills during the interview by providing examples of how you've successfully trained others or collaborated with teams.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've identified and resolved system-related issues. This will showcase your proactive approach and problem-solving mindset, which are crucial for this role.
✨Understand Sales Metrics
Brush up on sales performance metrics and KPI tracking. Being able to discuss how you analyse sales data and generate reports will demonstrate your understanding of the sales processes and your ability to contribute to the company's growth strategy.