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For Companies At a Glance
- Tasks: Lead IT and digital services, ensuring smooth tech operations in a school environment.
- Company: Join a purpose-driven organisation focused on innovation and sustainability.
- Benefits: Competitive salary, generous holiday allowance, health support, and flexible working options.
- Why this job: Make a real impact on education through technology and leadership.
- Qualifications: Experience in IT management, strong communication skills, and knowledge of Microsoft 365.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 37000 - 45000 £ per year.
We’re looking for a confident and experienced Network Manager to take the lead on IT and digital services at one of our education Managed Service sites in Winscombe, Somerset. In this role, you’ll be the go-to person for ensuring the school’s technology runs smoothly day-to-day, while also helping shape its longer-term digital direction. You’ll work closely with school leaders and our Managed Service Provider, providing hands-on technical support alongside clear leadership for the on-site IT team. If you enjoy combining practical problem-solving with strategic thinking and want to make a real impact, this is a great opportunity to do just that.
Responsibilities
- Be responsible for the day-to-day operation, support, and continuous improvement of the school’s IT systems and digital services.
- Manage and develop the on-site IT support team, providing clear direction, coaching, and performance management.
- Own service quality, availability, and user experience, ensuring incidents and problems are managed effectively and underlying issues are addressed.
- Act as the senior on-site escalation point for IT issues, service concerns, and incidents.
- Contribute to and deliver the school’s IT and digital strategy in collaboration with senior leadership, ensuring alignment with educational, safeguarding, and operational priorities.
- Work with the Head of IT Services to prepare, forecast, and manage IT budgets.
- Maintain oversight of the school’s infrastructure, cloud services, applications, and data, ensuring resilience, continuity, and security.
- Own cyber security controls, safeguarding-related technology measures, and data protection responsibilities.
- Develop and maintain business continuity and disaster recovery arrangements for IT services.
- Manage relationships with suppliers and third-party service providers, ensuring value for money and service quality.
- Ensure appropriate documentation, asset records, and technical knowledge are maintained.
About you
- Proven experience leading or managing IT support services, with strong communication and stakeholder management skills.
- Management or supervisory experience within an IT environment.
- Experience of ITIL-based service management or structured service delivery frameworks.
- Experience of working within an education or similarly regulated environment.
- Strong practical experience with Microsoft 365, Azure, identity management, and modern device management.
- A methodical and professional approach to service delivery, planning, documentation, and risk management.
- The ability to communicate effectively with technical and non-technical audiences, building trust with staff and senior stakeholders.
Technical Knowledge
- Windows 10 and Windows 11
- Windows Server 2019 and 2022, including hybrid environments
- Microsoft 365 services, including Exchange Online, Intune, and identity platforms
- Active Directory, Group Policy, and directory services
- Networking technologies including TCP/IP, VLANs, switching, routing, firewalls, VPNs, and WAN connectivity
- Wired and wireless enterprise networking environments
- Virtualisation and cloud platforms, including on-prem and Azure-based services
- Backup, recovery, and resilience technologies
- Virtual desktop and remote access technologies, including AVD or equivalent
- Educational MIS systems such as SIMS, Schoolbase, iSams, or similar platforms
- Classroom and audiovisual technologies, including interactive screens and presentation systems
About us
We’re Commercial – a purpose-driven, people-first organisation that’s on an exciting journey to reach a £100m annual turnover and beyond. But what really defines us isn’t just the numbers – it’s the people, the culture we’ve built, and the innovative spirit that drives us forward. As Business Transformation Specialists, we combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear.
In August 2025, we proudly achieved Ecovadis Platinum status, placing us among the top 1% of companies assessed worldwide for sustainability. We’re proud to be #commercialbynature – a team driven by values, sustainability, and continuous improvement. We believe that people thrive when they feel truly valued and at Commercial, we make sure that happens every single day. When you join us, you’ll enjoy a desirable benefits package designed to support your personal and professional wellbeing, reward your hard work, and help you flourish in all areas of life.
Here’s what you can look forward to:
- A base salary between £37,000 - £45,000 per annum, depending on experience
- A generous holiday allowance of 25 days plus bank holidays, which increases with length of service
- An enhanced family leave package to support you and your growing family
- Life Assurance, offering peace of mind with cover equivalent to four times your salary
- Access to health & wellbeing support – including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme
- Free mortgage advice from leading broker Charles Cameron & Associates, available to you, your family, and friends
- Feel-good extras – including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like-minded colleagues, weekly company-wide Learning Days – a chance to share ideas, gain fresh insights, and explore a wide range of topics together, cycle-to-work and EV schemes, flexible working options, and much more!
Training and Development
At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you’re just starting out or looking to grow, your development journey is as unique as you are – and we’ll support you every step of the way by offering training and development opportunities for career growth.
Diversity & Inclusion
At Commercial, we believe our differences make us stronger. We are committed to creating a workplace where everyone feels seen, heard, and valued – no matter your background, belief, identity, or way of life. We’re proud to stand beside one another through life’s ups, downs, and everything in between. Our Diversity & Inclusion initiatives – including support around menopause, neurodiversity, mental health, and more – are just one of the ways we look out for each other and celebrate what makes us unique.
We hire people, not checklists. So even if you don’t tick every box in the job description, we’d still love to hear from you. Your potential, passion and perspective might be exactly what we’re looking for! We are an equal opportunity employer and welcome applications from all individuals, regardless of race, ethnicity, gender identity, age, religion, disability, sexual orientation, or socio-economic background.
To learn more about who we are, our values, and how we protect your personal data during the recruitment process, please visit our website and review our Job Applicant Privacy Policy.
Network Manager in Winscombe employer: Commercial
Contact Detail:
Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Manager in Winscombe
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups to connect with other IT professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in IT management. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, reach out to current employees on LinkedIn. Ask them about their experiences and get insights into the company culture before you apply through our website.
✨Tip Number 4
Prepare for interviews by practising common questions and scenarios related to IT management. Think about how you’d handle specific challenges and be ready to share your problem-solving strategies with confidence!
We think you need these skills to ace Network Manager in Winscombe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with IT support services, especially in an educational environment. We want to see how your skills align with the role of Network Manager!
Showcase Your Leadership Skills: Since this role involves managing an on-site IT team, don’t forget to mention any previous management or supervisory experience. We love to see examples of how you've led teams and improved service delivery.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your technical knowledge and experience with systems like Microsoft 365 and Azure. We appreciate clarity!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out more about us while you’re there!
How to prepare for a job interview at Commercial
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365, Azure, and networking technologies. Be ready to discuss how you've used these tools in past roles and how they can benefit the school’s IT systems.
✨Showcase Your Leadership Skills
As a Network Manager, you'll be leading an IT team. Prepare examples of how you've managed teams before, focusing on coaching, performance management, and how you’ve handled conflicts or challenges within a team setting.
✨Understand the Educational Environment
Familiarise yourself with the specific challenges and needs of the education sector. Be prepared to discuss how your experience aligns with the unique requirements of managing IT in a school setting, including safeguarding and data protection.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their IT strategy, team dynamics, and how they measure success in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
