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- Tasks: Support the Customer Service team with admin tasks and customer enquiries.
- Company: Join a dynamic team providing essential support in a fast-paced environment.
- Benefits: Earn £13.33 per hour with a full-time, office-based role for 3 months.
- Why this job: Gain valuable experience in administration while working with Nordic customers.
- Qualifications: Fluency in English and a Nordic language; previous admin experience preferred.
- Other info: Immediate start required; no remote work options available.
Temporary contract (circa 3 months)
Full-time, office-based (37.5 hours per week)
Northampton, NN4
£13.33ph
We are seeking an organised & reliable Administrator to support our client's Customer Service department. This is a short-term temporary contract with a likely duration of 3 months. You must be available to start immediately and to work at least until August/September as this role is providing cover across the department. You will need to be available to work on a day shift Monday to Friday, between the hours of 8am and 6pm.
Key duties and responsibilities for the Administrator role:
- Support the CS team with coordination of supplies, deliveries, and orders.
- Back-order management, updating of order information and customer details using internal systems.
- Follow up on action points to ensure timelines are adhered to.
- Work closely with internal teams to support service delivery.
- Checking and processing of invoices.
- Resolve any customer enquiries or forward to the team as needed.
- Support delivery of team KPIs, and undertake any other tasks as required by management team.
Key skills and experience required for the Administrator role:
- Fluency in English and one of the following languages: Swedish, Finnish, Norwegian is highly desirable.
- Previous experience handling enquiries, processing orders/invoices and general office administration.
- Previous administration & customer service experience, ideally in a logistics, manufacturing, or pharmaceutical service-driven environment.
- Good organisation, time management and communication skills.
- Professional telephone manner.
- Accuracy and attention to detail and strong IT proficiency.
Additional information:
- Temporary contract role (you will be employed through Impact on assignment at our client).
- Office-based (no option for WFH/hybrid).
- Rotational shift (8am - 4pm, 10am - 6pm rotating weekly. 9am - 5pm on Friday).
- This role will be supporting Nordic customers so a relevant language (above) is needed.
Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR. Impact Recruitment is an employment agency working on behalf of our client.
Temporary Administrator in Northampton employer: Commercial
Contact Detail:
Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Administrator in Northampton
✨Tip Number 1
Make sure to highlight your organisational skills during any conversations or interviews. Since the role requires managing supplies and coordinating with teams, demonstrating your ability to stay organised will set you apart.
✨Tip Number 2
Familiarise yourself with common customer service scenarios, especially in logistics or manufacturing. Being able to discuss how you've handled similar situations in the past can show your readiness for the role.
✨Tip Number 3
If you speak one of the desired languages, be prepared to showcase this skill. Practising a few phrases or discussing your experience using the language in a professional setting can give you an edge.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Temporary Administrator in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise any previous roles where you handled enquiries, processed orders, or worked in a logistics or service-driven environment.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key skills mentioned in the job description. Mention your fluency in English and any additional languages, as well as your organisational skills and attention to detail.
Highlight Availability: Clearly state your availability to start immediately and your willingness to work the required hours. This is crucial for a temporary role, so make it prominent in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Commercial
✨Showcase Your Organisational Skills
As an Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the responsibilities of the role.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in administration and customer service, especially in logistics or similar environments. Be ready to explain how your skills can directly benefit the Customer Service department.
✨Demonstrate Language Proficiency
Since the role involves supporting Nordic customers, if you speak Swedish, Finnish, or Norwegian, be prepared to showcase your language skills during the interview. This could set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, such as how you would handle a customer enquiry or manage back-orders. Practising these scenarios can help you respond confidently and effectively.
