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- Tasks: Assist customers with technical enquiries and source parts for machinery.
- Company: Join a supportive team in a well-established company.
- Benefits: Competitive salary, bonuses, medical insurance, and 25 days holiday.
- Why this job: Make a real difference by helping clients keep their machinery running smoothly.
- Qualifications: Experience in customer service or sales, with a strong technical mindset.
- Other info: Enjoy a friendly work environment with excellent training and career growth.
The predicted salary is between 23000 - 27000 £ per year.
Looking for a role where your technical mindset, customer focus and problem-solving skills can shine? As a Technical Sales Advisor, you'll be at the centre of the customer journey for clients in agricultural, construction and heavy plant machinery sectors. You'll handle enquiries, identify and source parts, prepare quotes and keep essential machinery moving.
If you thrive on helping people, staying well organised and building product knowledge, this role will be ideal for you. You'll join a supportive, well-established team and effort & initiative will be recognised and rewarded with strong on-target earnings.
Key responsibilities:- Handle incoming customer enquiries via phone and email
- Identify parts requirements for plant, construction and heavy machinery customers
- Source parts from suppliers and conduct online research
- Prepare accurate quotes and follow up on enquiries
- Process customer orders efficiently and accurately
- Build strong relationships with colleagues, customers, suppliers, and key accounts
- Provide first-rate product support and take ownership of technical enquiries
- Continually develop product and industry knowledge
- Previous experience within customer service, sales, automotive/plant parts, or similar technical environments
- Strong technical mindset - whether from hands-on work, previous roles or relevant study
- Confident and professional telephone manner
- Comfortable working in a commercial, client-focused role
- Good IT proficiency (Word, Excel and any internal CRM systems)
Further details:
- Full-time hours: Monday to Friday, 8am-5pm (no weekends)
- Fully office-based - Northampton, NN32
- 5 days holiday plus bank holidays, rising with service
- Monthly & annual bonus scheme - Year 1 OTE circa £36,000
- Medi-Cash medical insurance
- Long service awards
- Additional benefits planned over next 12 months
- Supportive, friendly team and excellent product training
Please note, due to the high volumes of applications we receive daily, only shortlisted candidates will be contacted within 72 hours. Thank you. All responses will be managed in accordance with GDPR.
Technical Sales Advisor in Northampton employer: Commercial
Contact Detail:
Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Advisor in Northampton
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your technical mindset and customer service experience make you the perfect fit for the Technical Sales Advisor role. Keep it concise and engaging!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Technical Sales Advisor in Northampton
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight any technical experience you have, whether it's from previous jobs or relevant studies. We want to see how your skills can help us in the agricultural, construction, and heavy machinery sectors.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the initiative to connect their experience with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Commercial
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to agricultural, construction, and heavy machinery. Familiarise yourself with common parts and their functions, as well as any recent developments in the industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Pitch
Prepare a brief introduction about yourself that highlights your relevant experience and skills. Focus on your customer service background and any technical roles you've held. Practising this will help you articulate your value clearly during the interview.
✨Showcase Your Problem-Solving Skills
Think of examples from your past work where you've successfully resolved customer issues or sourced parts under pressure. Be ready to discuss these scenarios in detail, as they demonstrate your ability to handle the responsibilities of a Technical Sales Advisor.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and product training. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.