At a Glance
- Tasks: Help customers create their dream kitchens and bathrooms with expert advice and support.
- Company: Join a well-established showroom team in Northampton with a vibrant atmosphere.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and perks like gym discounts and company events.
- Other info: Full training provided, with excellent opportunities for career growth.
- Why this job: Shape stunning spaces while delivering exceptional customer service in a fast-paced environment.
- Qualifications: Sales and customer service experience; passion for design is a plus.
The predicted salary is between 29000 - 30000 £ per year.
Location: Northampton
Salary: £29,000 - £30,000 (DOE)
Hours: 8am-5pm + 2 Saturdays per month (8am-12pm)
Type: Full-time
Bonus: Quarterly bonus (10% of the margin above target is shared equally across the team.)
A Role Where You Shape Stunning Spaces and Guide Customers Through Their Dream Home Journey
We're recruiting a personable, proactive Kitchen & Bathroom Showroom Advisor to join a well-established showroom team. This is an excellent opportunity for someone who enjoys delivering exceptional customer service, thrives in a fast-paced environment, and likes helping customers bring their ideas to life. Full training will be provided by a showroom specialist. You'll be the welcoming face of the showroom, supporting customers from their first visit through to final purchase, providing product insight, and ensuring they leave confident and satisfied with their choices.
Key Responsibilities
- Warmly greeting customers and offering clear, informed product advice
- Guiding customers through the full kitchen or bathroom selection process
- Assisting with purchases and ensuring every customer receives a positive experience
- Handling queries and resolving issues professionally
- Collaborating with connected trade partners to build relationships and encourage cross-selling
- Ensuring the showroom remains tidy, organised, and inspiring
What We're Looking For
- Background in sales and customer service in a retail, showroom or similar environment.
- A passion for design, home improvement or interiors.
- Excellent communication and interpersonal skills
- Strong organisational ability and confidence working in a busy environment
- Competent computer skills
- Full driving licence and access to an insured vehicle
- Experience in kitchen or bathroom design is a bonus, but not essential - full training is offered
Benefits
- Quarterly bonus scheme
- Company pension
- Death in Service
- Company events
- Discounted gym membership
- Free on-site parking
Kitchen & Bathroom Showroom Advisor in Kettering employer: Commercial
Join a dynamic team in Northampton as a Kitchen & Bathroom Showroom Advisor, where your passion for design and exceptional customer service will shine. With a supportive work culture that prioritises employee growth through comprehensive training and a quarterly bonus scheme, you'll have the opportunity to thrive in a fast-paced environment while helping customers create their dream spaces. Enjoy additional benefits like a company pension, discounted gym membership, and engaging company events, making this an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen & Bathroom Showroom Advisor in Kettering
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Commercial, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Commercial!
We think you need these skills to ace Kitchen & Bathroom Showroom Advisor in Kettering
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Commercial, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Commercial and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Commercial that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Commercial
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
