At a Glance
- Tasks: Support the Smart Technologies Team by managing orders and customer communications.
- Company: Join a purpose-driven, people-first organisation with a vibrant culture.
- Benefits: Enjoy hybrid working, generous holidays, and health support.
- Other info: Exciting career growth opportunities in a newly refurbished office.
- Why this job: Be part of a dynamic team making a real impact in a growing company.
- Qualifications: Experience in administration and a passion for customer service are essential.
The predicted salary is between 26228 - 28000 £ per year.
Are you an organised and detail-focused administrator with a passion for delivering excellent customer service? We’re looking for a Sales Operations Co-Ordinator to join the Commercial team and provide vital operational support to our Smart Technologies Team. In this role, you’ll help keep projects, orders and customer communications running smoothly, working closely with internal teams, suppliers and key clients to ensure everything is accurate, timely and well coordinated.
Your responsibilities as a Sales Operations Co-Ordinator will be:
- Raise quotations for major clients as agreed
- Serve as the first point of contact for orders and liaise with the wider team where necessary
- Process customer purchase orders (POs) before works commence
- Process sales orders and raise POs for multiple suppliers regarding installations
- Run delivery notes for all stock dispatched from the warehouse
- Accurately maintain and update the master installation spreadsheet with relevant details and raise official orders on the system, allocating part codes and stock
- Maintain strong relationships with key contacts and liaise between the customer and internal teams
- Liaise with the customer and internal teams
- Process orders through to completion
- Set up support / maintenance contracts
- Log and record incoming sales orders for processing
- Balance rep sheets and send monthly reports to relevant BDM and departments
- Ensure periodic charges are set up and invoiced and ensure the spreadsheet is up to date
- Liaise with the Project Teams with regard to updates on installs and stock
About you:
- Proven experience within an Administration role is essential
- Demonstrate a passion for customer service with the ability to build long lasting relationships
- Demonstrate a high level of accuracy and attention to detail
- You will have a positive and professional attitude towards your work
- Excellent communication skills both written and verbal
- Enthusiasm and drive to learn
- Excellent time management and organisational skills with emphasis on prioritisation
- You will be IT literate with a sound knowledge of Microsoft Office & Outlook
- Flourish within an environment where you have the ability to work both as part of a team and individually
We’re Commercial – a purpose-driven, people-first organisation that’s on an exciting journey to reach a £100m annual turnover and beyond. But what really defines us isn’t just the numbers – it’s the people, the culture we’ve built, and the innovative spirit that drives us forward.
As Business Transformation Specialists, we combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear.
In August 2025, we proudly achieved Ecovadis Platinum status, placing us among the top 1% of companies assessed worldwide for sustainability. We’re proud to be #commercialbynature – a team driven by values, sustainability, and continuous improvement.
Our Benefits:
- A base salary between £26,228 - £28,000 per annum
- Hybrid working structure with the flexibility to work from home for part of the week
- A generous holiday allowance of 25 days plus bank holidays, which increases with length of service
- An enhanced family leave package to support you and your growing family
- Life Assurance, offering peace of mind with cover equivalent to four times your salary
- Access to health & wellbeing support – including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme
- Free mortgage advice from leading broker Charles Cameron & Associates, available to you, your family, and friends
- Feel-good extras – including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like-minded colleagues, weekly company-wide Learning Days, cycle-to-work and EV schemes, flexible working options, and much more!
Training and Development:
At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you're just starting out or looking to grow, your development journey is as unique as you are – and we’ll support you every step of the way by offering training and development opportunities for career growth.
Diversity & Inclusion:
At Commercial, we believe our differences make us stronger. We are committed to creating a workplace where everyone feels seen, heard, and valued – no matter your background, belief, identity, or way of life. We’re proud to stand beside one another through life’s ups, downs, and everything in between. Our Diversity & Inclusion initiatives – including support around menopause, neurodiversity, mental health, and more – are just one of the ways we look out for each other and celebrate what makes us unique.
We hire people, not checklists. So even if you don’t tick every box in the job description, we’d still love to hear from you. Your potential, passion and perspective might be exactly what we’re looking for!
We are an equal opportunity employer and welcome applications from all individuals, regardless of race, ethnicity, gender identity, age, religion, disability, sexual orientation, or socio-economic background.
To learn more about who we are, our values, and how we protect your personal data during the recruitment process, please visit our website and review our Job Applicant Privacy Policy.
Sales Operations Co-Ordinator in Cheltenham employer: Commercial
Join a well-established global manufacturer in Northamptonshire, where you will not only take charge of purchasing but also lead sustainability initiatives. With a strong focus on employee growth and a collaborative work culture, this company offers competitive salaries and the opportunity to make a meaningful impact in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Co-Ordinator in Cheltenham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Co-Ordinator at Commercial, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Commercial. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Co-Ordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Co-Ordinator in Cheltenham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Commercial:When writing your cover letter, make sure to tailor your message specifically for Commercial. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Commercial
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Commercial that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Commercial that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Commercial’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
