Commercial Ltd. is seeking a 1st Line Engineer to join its MSP-focused team in the UK. You will be the first contact for customers, triaging incidents and delivering remote support across Microsoft 365, Windows, and AD environments.
You will log, categorize and manage tickets, provide updates per SLA, and escalate where required. A proactive, customer-focused mindset and strong attention to detail are essential for success.
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Hybrid MSP Support Engineer - First Line in Cheltenham employer: Commercial
Join a dynamic team in Northampton as a Kitchen & Bathroom Showroom Advisor, where your passion for design and exceptional customer service will shine. With a supportive work culture that prioritises employee growth through comprehensive training and a quarterly bonus scheme, you'll have the opportunity to thrive in a fast-paced environment while helping customers create their dream spaces. Enjoy additional benefits like a company pension, discounted gym membership, and engaging company events, making this an excellent place to build a rewarding career.
