Digital Installation Engineer in Cheltenham

As a Digital Installation Engineer, you will play a pivotal role in delivering and installing cutting-edge Smart Technology and Managed Print products to clients across the country, including occasional travel to Ireland. Working typically as part of a 2-person team, you will ensure the seamless setup and maintenance of advanced digital equipment and systems. This role offers a blend of hands-on technical work, client interaction, and opportunities to contribute to user training and content creation.

Your responsibilities will include:

• Transporting, installing, and setting up Smart Technology and Managed Print products, including digital signage displays into retail and/or office space, media equipment, printers, and associated metalwork enclosures/brackets.
• Providing end user training on installed hardware.
• Mounting media screen bracketry/framework onto walls using provided tools.
• Responding promptly to service call-outs to replace damaged or broken screens and media equipment.
• Providing occasional workshop support by configuring Smart Technology products and printers under the guidance of the line manager.
• Following schedules, delivery notes, and equipment return forms provided by the line manager, ensuring all documentation is scanned and submitted daily.
• Conducting on-site surveys as needed to assess installation requirements or troubleshoot existing setups.

About you:

• You will be a tech-savvy individual, with the ability to add devices to a network, understanding IP, subnet, and gateways.
• Comfortable downloading and installing print drivers onto laptops/PCs.
• Basic understanding of building and uploading software onto mini PCs (training can be provided).
• Proven experience in configuring, assembling, and dismantling technology products, or working in an IT/engineering environment is advantageous.
• AV installation experience is advantageous but not essential.
• Confident in using tools such as power drills for installation tasks.
• Always follows safety procedures and performs work with care and precision.
• Strong communication skills and a customer-focused attitude.
• Capable of working both independently and as part of a team.
• Thrives in a fast-paced environment and can effectively manage priorities.
• Self-driven, enthusiastic, and capable of working under pressure.
• Well-organised with excellent time management skills.
• Holds a full UK driving licence and is comfortable driving vans up to 3.5t.
• Willing to work overtime (paid at time-and-a-half during weekdays, double time weekends) and evenings when required.
• Prepared to stay away from home with 3 – 5 days’ notice when necessary.
• Resides within a 30-mile radius of our Cheltenham office and is able to commute daily for a typical 8am – 9am start, depending on the job that’s allocated for that day.
• Willing to undergo Enhanced DBS (CRB) checks as part of the hiring process.

We’re Commercial – a purpose-driven, people-first organisation that’s on an exciting journey to reach a £100m annual turnover and beyond. We combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear.

We believe that people thrive when they feel truly valued and at Commercial, we make sure that happens every single day. When you join us, you’ll enjoy a desirable benefits package designed to support your personal and professional wellbeing, reward your hard work, and help you flourish in all areas of life. Here’s what you can look forward to:

• A base salary between £28,463 - £29,032 per annum.
• An annual bonus scheme of £3,000, paid quarterly upon successful achievement of KPIs.
• A generous holiday allowance of 25 days plus bank holidays, which increases with length of service.
• An enhanced family leave package to support you and your growing family.
• Life Assurance, offering peace of mind with cover equivalent to four times your salary.
• Access to health & wellbeing support – including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme.
• Free mortgage advice from leading broker Charles Cameron & Associates, available to you, your family, and friends.
• Feel-good extras – including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like-minded colleagues, weekly company-wide Learning Days, cycle-to-work and EV schemes, flexible working options, and much more!

At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you're just starting out or looking to grow, your development journey is as unique as you are – and we’ll support you every step of the way by offering training and development opportunities for career growth.

We are committed to creating a workplace where everyone feels seen, heard, and valued – no matter your background, belief, identity, or way of life. We hire people, not checklists. So even if you don’t tick every box in the job description, we’d still love to hear from you. Your potential, passion, and perspective might be exactly what we’re looking for! We are an equal opportunity employer and welcome applications from all individuals, regardless of race, ethnicity, gender identity, age, religion, disability, sexual orientation, or socio-economic background.