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- Tasks: Handle personal lines insurance, advise clients, and maintain strong relationships.
- Company: Join a well-established, independent brokerage with a 50-year legacy.
- Benefits: Enjoy a competitive salary, commission structure, and professional development support.
- Why this job: Be part of a supportive team culture that values your skills and offers career growth.
- Qualifications: Experience in personal lines insurance and excellent communication skills required.
- Other info: This is a full-time, office-based role in Nottingham.
The predicted salary is between 25000 - 30000 £ per year.
Account Handler – Personal Lines Insurance
?? Location: Nottingham
?? Type: Full-Time, Office-Based
?? Salary: £25,000 – £30,000 DOE + Commission
Looking to take the next step in your insurance career?
We\’re working with a well-established, independent insurance brokerage that\’s entering its 50th year. With multiple branches and a loyal client base, they continue to grow steadily-and now they\’re looking to expand their Nottingham team with an experienced and customer-focused Account Handler.
This is a fantastic opportunity to join a friendly and stable team where your insurance knowledge and client service skills will be truly valued. The role is fully office-based and offers a supportive working environment, competitive salary, and a clear commission structure.
Why This Role?
? Established Business – Join a brokerage with a long-standing reputation and consistent growth.
? Supportive Team Culture – Be part of a close-knit team that genuinely enjoys working together.
? Career Growth – Learn, develop and progress in a business that invests in its people.
? Rewarding Package – Competitive base salary, commission structure, and professional development support.
What You\’ll Be Doing:
- Handling personal lines insurance across new business, renewals, mid-term adjustments and claims.
- Advising clients on insurance products that meet their needs.
- Ensuring all activity complies with FCA regulations and internal procedures.
- Building and maintaining strong relationships with clients and insurers.
- Promoting the use of premium finance options and securing policy renewals through rebroking.
What We\’re Looking For:
- Experience in personal lines insurance (e.g., home, motor, or similar).
- A customer-first attitude with excellent communication skills.
- Confidence in advising and servicing clients, both in person and over the phone.
- A good understanding of FCA guidelines and compliance requirements.
- A proactive and organised approach with a genuine enthusiasm for the industry.
Ideal Backgrounds Might Include:
Insurance Account Handler, Personal Lines Broker, Insurance Advisor, Claims Handler, Client Services Executive, or similar roles within general insurance.
If you\’re looking to join a stable, growing business where your experience will be recognised-and you can build a long-term future-we\’d love to hear from you.
?? Apply today to learn more or contact us confidentially for further details.
Account Handler - Personal Lines Insurance in Nottingham employer: Commercial
Contact Detail:
Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - Personal Lines Insurance in Nottingham
✨Tip Number 1
Research the company thoroughly before your interview. Understand their history, values, and the specific services they offer in personal lines insurance. This will help you tailor your responses and show genuine interest in joining their team.
✨Tip Number 2
Prepare to discuss your previous experience in personal lines insurance in detail. Be ready to share specific examples of how you've successfully handled client relationships, managed claims, or navigated FCA regulations, as this will demonstrate your expertise.
✨Tip Number 3
Practice your communication skills, as excellent verbal and written communication is crucial for this role. Consider role-playing common scenarios with a friend or family member to build confidence in advising clients effectively.
✨Tip Number 4
Network with professionals in the insurance industry, especially those who work in personal lines. Attend local events or join online forums to connect with others, which could lead to valuable insights or even referrals for the position.
We think you need these skills to ace Account Handler - Personal Lines Insurance in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in personal lines insurance. Include specific roles and responsibilities that align with the job description, such as handling new business, renewals, and claims.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-first attitude and excellent communication skills. Mention your understanding of FCA guidelines and how you can contribute to the team’s success.
Highlight Relevant Experience: In your application, emphasise any previous roles that relate to the position, such as Insurance Account Handler or Claims Handler. Use examples to demonstrate your proactive approach and enthusiasm for the industry.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Commercial
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of personal lines insurance, including home and motor policies. Be prepared to discuss specific products and how they meet client needs, as this will demonstrate your expertise and confidence in the field.
✨Showcase Your Customer Service Skills
Since the role emphasises a customer-first attitude, think of examples from your past experiences where you went above and beyond for a client. Highlighting these instances will show that you understand the importance of building strong relationships.
✨Understand FCA Regulations
Familiarise yourself with the FCA guidelines relevant to personal lines insurance. Being able to discuss compliance and how it impacts your work will impress the interviewers and show that you take regulatory requirements seriously.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
