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- Tasks: Assist customers with order updates and resolve inquiries in a fast-paced environment.
- Company: Leading washroom solutions provider based in Bournemouth.
- Benefits: Gain valuable experience in customer service and develop strong communication skills.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: GCSE English and Maths, office experience, and strong IT skills required.
- Other info: Opportunity to grow in a supportive and target-driven environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading washroom solutions provider in Bournemouth is seeking a motivated individual for a customer service role. The candidate will assist in the after-sales process, ensuring timely support and communication with customers.
Ideal candidates should have GCSE English and Maths, experience in an office environment, and strong IT skills.
Responsibilities include:
- Managing customer inquiries
- Providing order updates
- Liaising with couriers
The role is dynamic, with emphasis on customer relationship management and achieving targets.
After-Sales Support Specialist: Order Updates & Resolutions in Bournemouth employer: Commercial Washrooms
Contact Detail:
Commercial Washrooms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After-Sales Support Specialist: Order Updates & Resolutions in Bournemouth
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and after-sales support. We can’t stress enough how important it is to articulate your experience in managing customer inquiries and resolving issues effectively.
✨Tip Number 3
Showcase your IT skills during the interview. Be ready to discuss any software or tools you've used in previous roles, especially those relevant to order management and customer communication.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and reinforce your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace After-Sales Support Specialist: Order Updates & Resolutions in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and office environments. We want to see how your skills align with the role of After-Sales Support Specialist!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your IT Skills: Since strong IT skills are a must for this role, don’t forget to mention any software or tools you’re familiar with. We love tech-savvy candidates who can help us streamline our processes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Commercial Washrooms
✨Know the Company Inside Out
Before your interview, do some research on the washroom solutions provider. Understand their products, values, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully managed customer inquiries or resolved issues. Highlight your ability to communicate effectively and maintain strong relationships, as this is crucial for the After-Sales Support Specialist role.
✨Brush Up on Your IT Skills
Since strong IT skills are essential for this position, make sure you're comfortable with common office software and any specific tools mentioned in the job description. You might be asked about your proficiency during the interview, so be ready to discuss your experience.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
