General Manager

General Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a vibrant team in a quirky pub environment.
  • Company: Eccentric British pub in trendy Shoreditch, known for craft ales and cocktails.
  • Benefits: Competitive salary, live-in accommodation, and generous bonuses.
  • Why this job: Own the venue's success and create memorable experiences for guests.
  • Qualifications: 2+ years as a General Manager with a passion for people development.
  • Other info: Join a growing company with a warm, family-like culture and career progression opportunities.

The predicted salary is between 36000 - 60000 £ per year.

The Commercial Tavern is a beautiful Grade II listed Victorian pub with rustic interior and eccentric décor in one of East London’s most loved and trendy venues - Spitalfields, Shoreditch. This quirky yet vintage classic London pub serves the very best in rotating craft beers and world class cocktails, the go-to pub in Shoreditch for after-work drinks in the city.

The Role

As General Manager, you will own every facet of the venue’s performance. You’ll be empowered to run the site as if it were your own business, with commercial acumen and fearless leadership. Lead, train, and inspire a team to consistently deliver exceptional guest experiences. Create a buzz of vibrant energy, warmth, and fun for guests and staff alike. You’ll also have the chance to train, develop, and progress your career as the company continues to grow.

What we’re Looking For

  • Put your heart on your sleeve: take ownership, be bold, and run the business as if it’s your own
  • Stay cool under pressure—calm, composed, and unflappable
  • Drop the ego at the door and get things done
  • Minimum 2 years’ experience as a General Manager
  • Deep knowledge of premium gastropub food & drink businesses
  • Experience running high volume sites is beneficial
  • Strong communication and organisational skills; approachable leadership
  • Superb customer and floor service skills
  • Solid financials, operations, and customer-satisfaction know-how
  • Entrepreneurial flair and a genuine passion for people development
  • Love to train, mentor, and grow a high-performing team
  • Personal License holder is a plus

What’s In It For You

  • Competitive salary up to £50,000 (plus generous Bonus and Super Bonus schemes you can influence)
  • Live-in accommodation on site
  • Comprehensive training and ongoing development to accelerate your career
  • Clear path for progression with regular openings and opportunities to step up
  • Employee discounts across all our pubs, bars and restaurants
  • Strategic autonomy: make meaningful decisions, own your results, be fearless
  • Continuous team trips, management incentives, and socials in a warm, family-like culture
  • 28 days’ holiday
  • Employee Assistance Programme via Licence Trade Charity
  • Lucrative referral scheme: earn up to £1,000 per successful referral
  • Birthday day off on us
  • Cycle-to-work scheme
  • Enhanced maternity/paternity/adoption pay
  • Workplace nursery benefit
  • Length-of-service recognition rewards

Join a reputable company who's growing and been recognised in the Sunday Times Top 100 Companies. Ready to lead a standout, eccentric and buzzing drink led venue in the city? If you’re bold, people-centric, and commercial with a passion for creating a memorable venue, we’d love to meet you.

General Manager employer: Commercial Tavern

The Commercial Tavern is an exceptional employer, offering a vibrant and supportive work culture in the heart of Shoreditch. With competitive salaries, live-in accommodation, and a clear path for career progression, employees are empowered to take ownership and lead with confidence. The company fosters a family-like atmosphere, providing continuous training, team incentives, and generous employee benefits, making it an ideal place for those passionate about hospitality and personal development.
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Contact Detail:

Commercial Tavern Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Get to know the venue! Before your interview, pop into The Commercial Tavern for a drink. Chat with the staff and soak up the atmosphere. This will not only give you insights into the pub's vibe but also show your genuine interest in the role.

✨Tip Number 2

Show off your leadership skills! During the interview, share specific examples of how you've led teams in high-pressure situations. We want to hear about times you’ve inspired your team or turned a challenging situation around.

✨Tip Number 3

Be bold and authentic! Don’t be afraid to let your personality shine through. We’re looking for someone who can create a buzz and bring warmth to our pub, so show us what makes you unique and how you’d fit into our quirky culture.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Let’s make this happen together!

We think you need these skills to ace General Manager

Commercial Acumen
Leadership Skills
Team Training and Development
Customer Service Skills
Organisational Skills
Communication Skills
Financial Management
Operations Management
High Volume Site Management
Problem-Solving Skills
Entrepreneurial Flair
People Development
Calm Under Pressure
Personal License Holder

Some tips for your application 🫡

Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to be a bit quirky and showcase your passion for the pub scene.

Tailor Your Experience: Make sure to highlight your relevant experience as a General Manager. We’re looking for someone who can run the venue like it’s their own, so share specific examples of how you've done this in the past.

Be Bold and Confident: In your application, show us that you’re not afraid to take ownership and lead a team. Use strong language to convey your leadership style and how you inspire those around you.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Commercial Tavern

✨Know Your Venue

Before the interview, take some time to research The Commercial Tavern. Familiarise yourself with its unique offerings, like the craft beers and cocktails. This will show your genuine interest and help you connect your experience with their vibe.

✨Showcase Your Leadership Style

As a General Manager, you'll need to inspire your team. Be ready to share specific examples of how you've led and developed teams in the past. Highlight your approach to training and mentoring, as this aligns perfectly with what they’re looking for.

✨Demonstrate Financial Acumen

Brush up on your knowledge of financials and operations. Be prepared to discuss how you've managed budgets or improved profitability in previous roles. This will reassure them that you can handle the commercial aspects of running the pub.

✨Emphasise Customer Experience

The role is all about creating exceptional guest experiences. Think of stories where you’ve gone above and beyond for customers. Share how you’ve handled pressure and maintained service quality during busy times, as this will resonate with their expectations.

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