Infrastructure Engineer in West Malling

Location: Hybrid / Kings Hill, Kent - This is a hybrid role. However, colleagues will be expected to travel to customer sites across Kent and surrounding areas as required.

Salary: £40,000 per annum

Contract: Permanent

Hours: Full time, 37 hours per week

EiS is seeking an Infrastructure Engineer with strong Microsoft 365 and cloud transformation expertise to lead and support end-to-end modernisation projects for schools, academies, and SMEs. You’ll help customers transition from legacy on-premises environments into secure, scalable Microsoft cloud platforms—modernising identity, data, devices, and applications along the way. This role blends hands-on technical delivery with project leadership, covering cloud migration, networking, Windows Server administration, endpoint management, and classroom technologies. You’ll work across Entra ID, Intune, Autopilot, SharePoint/OneDrive, Microsoft 365 security, and hybrid identity, acting as a trusted technical expert and 3rd-line escalation point. With structured training, certification support, and exposure to a broad technology stack, this is an excellent opportunity to accelerate your career.

Who we are

EiS, part of Commercial Services Group (CSG), is a leading digital services provider specialising in IT and digital transformation for the education and public sectors. We help organisations adapt and thrive through innovative technologies, deep sector expertise, and a commitment to reinvesting in frontline services.

Why this role matters

As an Infrastructure Engineer, you play a central role in delivering reliable, modern, and secure IT services. You’ll lead cloud migration and infrastructure initiatives, support hybrid and cloud-native solutions, and ensure smooth day-to-day operations for our customers. Your work directly enables schools and public sector organisations to operate efficiently, securely, and with confidence in their technology.

What you’ll be doing

• Delivering end-to-end cloud migrations, including:

• Active Directory → Entra ID (hybrid or cloud-only)
• File servers → SharePoint Online / OneDrive
• Applications → Intune packaged deployments
• Group Policy → Intune configuration profiles & security baselines

What we’re looking for

• Educated to GCSE level (or equivalent), including English and Maths (grade C/4 or above).
• 2+ years’ experience delivering Microsoft 365 or on-prem-to-cloud migration projects.
• Relevant ICT certifications desirable (Microsoft Azure, Microsoft 365, Level 3 ICT Diploma, AZ104, MS102/MD102).
• Advanced knowledge of Microsoft 365 and Azure services across identity, security, device management, and collaboration.
• PowerShell scripting for automation and troubleshooting.
• Experience managing user devices and platforms such as EISnet and RM CC4.
• Familiarity with school MIS systems (SIMS, Arbor, Bromcom).
• Experience conducting site, cloud, and network surveys.
• Understanding of IT Service Delivery, project-based environments, SLAs, and ITIL-aligned processes.
• Knowledge of Dynamics 365 is desirable.
• Understanding of EiS products and services is advantageous.
• Strong problem-solving ability and logical troubleshooting.
• Excellent communication and stakeholder engagement.
• Ability to work independently or collaboratively on complex tasks.

What you’ll get in return

• Salary of £40,000 per annum
• 25 days annual leave
• Life assurance (4× salary)
• Pension scheme
• Retail and gym discounts, health cash plan, cycle-to-work scheme
• Volunteer days and a comprehensive wellbeing programme
• Tailored professional development and support for advanced certifications
• A dynamic, collaborative, and supportive team environment

Why CSG?

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai, and Bangkok, we aim to be the global leader in education and public sector solutions. We are expanding rapidly, with annual growth of around 25%, driven by organic development, acquisitions, and strategic partnerships. Our 33 trading businesses deliver a wide range of services, with a significant proportion of profits reinvested into frontline public services.

Inclusion & Accessibility

We are committed to a diverse and inclusive workplace where everyone feels valued. We provide reasonable adjustments throughout the application and interview process—please let us know if you require any.