Enterprise Systems Team Leader in West Malling

Location: Hybrid / Kings Hill, Kent

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Salary/package: £55,000 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week

As an Enterprise Systems Team Manager at Cantium, you\’ll lead the team responsible for delivering, supporting, and maintaining the enterprise systems and infrastructure that underpin services for Cantium and its customers. You will provide strategic and operational leadership across enterprise platforms including virtual environments, data centres, cloud technologies, and core business systems. This is a key leadership role that blends technical expertise, people management, and service excellence to ensure resilient, secure, and efficient services.

Who we are

Cantium Business Solutions, part of Commercial Services Group (CSG), provides technology-enabled business services to public sector organisations, schools, and corporate customers. We support digital transformation, operational efficiency, and modernisation through innovative, future-focused IT and back-office solutions.

Why this role matters

As the Enterprise Systems Team Manager, you play a critical role in ensuring Cantium’s enterprise systems are reliable, secure, and aligned with organisational objectives. You’ll lead a high-performing technical team, guide operational standards, influence enterprise technology strategies, and ensure services meet agreed SLAs and KPIs. Your leadership will help maintain business continuity, drive innovation, and support Cantium’s customer-led service culture.

What you’ll be doing

Leading, motivating, and developing a professional technical team, fostering collaboration and continuous improvement.

Allocating work effectively, monitoring performance, and ensuring optimal utilisation of resources.

Acting as a subject matter expert, advising senior leaders on emerging technologies, strategies, and operational risks.

Providing guidance on complex or sensitive technical issues, influencing decisions and direction.

Defining, maintaining, and enforcing standards, processes, and documentation for Enterprise Services.

Ensuring efficient operation of hardware, software, and cloud environments using appropriate monitoring tools.

Investigating and resolving service issues, escalating when necessary, and maintaining clear stakeholder communication.

Analysing system and service performance, recommending enhancements to optimise reliability and efficiency.

Influencing the design and development of new systems and services, ensuring operational readiness.

Gathering, interpreting, and reporting performance data to meet SLAs, KPIs, and audit requirements.

Participating in Technical Design Authority meetings to align operational services with project outcomes.

Working with Service Design & Transition to ensure smooth handover of new or updated services.

Managing data centres and virtual environments, ensuring security, resilience, scalability, and compliance.
What were looking for

Degree or equivalent professional qualification and/or relevant experience.

Advanced ICT industry-recognised qualifications or equivalent expertise.

Strong experience within M365 and Azure enterprise environments.

Proven experience delivering, supporting, and maintaining underpinning enterprise technologies.

Experience managing stakeholders, customers, partners, and vendors.

Evidence of innovation and driving down implementation costs.

Demonstrable leadership experience, including building high-performing teams and managing change.

Team Leadership: Ability to communicate a clear vision, create an effective working climate, delegate appropriately, and drive continuous improvement.

Communication: Excellent verbal and written communication skills.

Operations Management: Strong understanding of planning, coordinating, and monitoring operational (non-project) activities.
What you’ll get in return

Salary of £55,000 per annum

25 days annual leave

Life assurance (4× salary)

Pension scheme

Additional benefits including retail and gym discounts, health cash plan, cycle to work scheme

Volunteer days and well-being programme

Professional development and support for advanced technical and leadership certifications

A collaborative and supportive team environment
Why CSG?

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With 1,800+ employees across the UK, France, Dubai, and Bangkok, CSG aims to be the global leader in education and public-sector solutions.

We are expanding rapidly, with approximately 25% annual growth, driven by innovation, acquisitions, and strategic partnerships. xiskglj

Inclusion & Accessibility

We’re committed to a diverse and inclusive workplace where everyone feels valued. If you require reasonable adjustments during the application or interview process, please let us know