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- Tasks: Create engaging content that shapes the voice of the Education Hub and reaches educators.
- Company: Join The Education People, a leader in education support services.
- Benefits: Competitive salary, generous leave, pension scheme, and wellness programmes.
- Why this job: Make a real impact in education while honing your storytelling skills.
- Qualifications: Experience in content creation and a passion for the education sector.
- Other info: Dynamic team with opportunities for growth and development.
Location: Kings Hill / Derbyshire / Hybrid
Salary/package: £36,233 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week
Are you a Content Manager looking for a new role? We have a great opportunity to shape the voice of the Education Hub and create content that reaches schools and educators across the UK and beyond. If you enjoy storytelling, bringing a variety of content to life and want to make a real impact in the education sector this role will suit you.
Who we are: The Education People, part of Commercial Services Group, have been supporting people to deliver the things that matter to the lives of children for many years and can proudly say that each of our education services is brought to you by experts in their field. Our expertise ranges from school effectiveness to equality & inclusion, from financial management to professional development alongside a whole range of other areas. Wherever it’s possible to provide education support services, we are committed to doing just that - whether it’s expert training, online education events or downloadable resources.
Why this role matters: As our Content Manager you will take ownership of content across our Children & Education portfolio via Education Hub and wider channels. You will shape tone of voice and messaging and create engaging content that builds awareness, demand and retention. You will work closely with teams across Commercial Services Group to understand services and trends so that you can turn insight into strong stories that resonate with educators.
What you’ll be doing:
- Repurpose long form content into assets for multiple channels.
- Write, edit and optimise long form content including blogs, customer stories, newsletters and product pages.
- Uphold correct tone of voice and messaging of the subject experts and brands across the portfolio.
- Deliver The Education People and Education Hub content strategy.
- Localise content for key segments in the education sector.
- Own and manage the editorial calendar in line with campaign plans and update internal communications.
- Upload, edit and format content across CMS platforms.
- Lead content quality checks to ensure consistency.
- Create a variety of customer facing engaging content including guides, newsletters, videos, podcasts, events and thought-leadership articles.
- Work with service teams and brands to source features and editorials.
- Write compelling case studies with subject matter experts and partners.
What we’re looking for:
- Experience in content research, writing and editing.
- Strong written English with excellent attention to detail.
- Understanding of the education sector is essential.
- Hands on experience with CMS systems such as Umbraco, HubSpot or WordPress is beneficial.
- Ability to manage multiple projects independently.
- Confident working with a range of internal and external stakeholders, including senior leadership.
- Strong communication and storytelling skills.
- Familiarity with marketing automation and digital tools.
- Understanding of design briefing, video scripting and content governance.
- Degree in English or PR, or relevant experience.
- Able to take ownership, work autonomously and deliver at pace to deadlines.
What you’ll get in return:
- Salary of £36,233 per annum.
- 25 days annual leave, increasing to 30 days after 5 years’ service.
- Life assurance cover.
- The Education People’s pension scheme provides an 8% employer contribution with a 2% minimum employee contribution.
- Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme.
- Volunteer days and access to a comprehensive wellbeing programme.
- Tailored learning and development support with real opportunities to progress.
Why CSG? Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions. We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies. CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.
Inclusion & Accessibility: We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.
Content Manager in West Malling employer: Commercial Services
Contact Detail:
Commercial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Manager in West Malling
✨Tip Number 1
Network like a pro! Reach out to people in the education sector on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your storytelling skills! When you get an interview, be ready to share examples of how you've created engaging content before. Make it relatable and relevant to the role.
✨Tip Number 3
Research the company inside out! Understand their tone of voice and the kind of content they produce. This will help you tailor your approach and show them you’re a perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Content Manager in West Malling
Some tips for your application 🫡
Show Your Storytelling Skills: As a Content Manager, storytelling is key! Make sure your application reflects your ability to craft engaging narratives. Use examples from your past work to showcase how you've brought content to life.
Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to highlight your experience in the education sector and your familiarity with CMS systems. We want to see how you fit into our mission!
Be Detail-Oriented: Attention to detail is crucial for this role. Proofread your application carefully to avoid any typos or errors. A polished application shows us you care about quality, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at Commercial Services
✨Know Your Content Inside Out
Before the interview, dive deep into the content you've created in the past. Be ready to discuss your writing process, how you adapt tone and messaging, and any specific projects that showcase your storytelling skills. This will demonstrate your expertise and passion for content management.
✨Familiarise Yourself with the Education Sector
Since this role is all about shaping content for educators, make sure you understand current trends and challenges in the education sector. Research recent developments and be prepared to share your insights on how they could influence content strategy.
✨Showcase Your CMS Skills
If you've worked with CMS platforms like Umbraco, HubSpot, or WordPress, be ready to discuss your experience. Share specific examples of how you've used these tools to manage content effectively, as this will highlight your technical proficiency and ability to deliver engaging content.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their content strategy, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.