At a Glance
- Tasks: Provide top-notch IT support to schools, ensuring tech runs smoothly for teaching and learning.
- Company: Join EIS, a leading digital services provider transforming education with innovative tech.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and unique perks like a Birthday Day Off.
- Other info: Be part of a diverse team committed to inclusion and professional growth.
- Why this job: Make a real impact in education by supporting schools with reliable and effective technology.
- Qualifications: Experience in troubleshooting IT issues and strong communication skills are essential.
Location: Hybrid/Kings Hill, Kent
Salary/package: £25,948.96 to £28,500 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week
Due to the nature of the work being carried out, the successful candidate will need to have a Full (Clean) UK Driving Licence and be willing to undergo an Enhanced DBS check which will be carried out by the company.
EIS are looking for a dedicated Schools IT Technician to play a key role in delivering high-quality IT support to schools and academies. This is an opportunity to make a meaningful impact, supporting education environments with reliable, secure and effective technology.
This role would suit an experienced IT Technician or Helpdesk Engineer who enjoys variety, problem solving and building strong customer relationships across multiple school settings.
Why this role matters
The successful candidate will play a key role in ensuring school IT systems are secure, reliable and fit for purpose, enabling staff and pupils to teach and learn without disruption. This is a role where technical judgement and customer care are essential, with responsibility for maintaining infrastructure, resolving incidents and supporting schools with future-focused IT planning.
What you’ll be doing
- Managing school IT infrastructure to ensure systems remain secure and effective.
- Supporting the resolution of incidents, including complex networking, Windows Server and device issues.
- Working closely with school staff and leaders to understand needs and provide professional IT advice.
- Preparing technical information and documentation to support incident resolution and decision making.
- Supporting classroom technology including touch panels, smartboards, projectors and visualisers.
- Working with third-party providers on behalf of customers to ensure services meet requirements.
- Highlighting IT risks and recommending appropriate mitigation steps.
- Providing remote support when not on site, ensuring timely updates and accurate records.
What we’re looking for
- Proven experience in troubleshooting networking, Windows Server and user device issues.
- Strong problem-solving skills and resilience in a fast-paced environment.
- The ability to build constructive relationships with customers and stakeholders.
- Excellent communication skills including clear written and verbal communication.
- A proactive, solutions-focused approach with strong attention to detail.
- Experience supporting classroom technology and school-specific systems such as SIMS or Arbor.
- Understanding of ITIL principles and service delivery standards.
What you’ll get in return
- Salary of £25,948.96 to £28,500 per annum.
- 25 days annual leave, increasing with length of service.
- Birthday Day Off.
- One Concessionary Day off during the Christmas Period.
- Life assurance cover (4x salary).
- Pension scheme with 4% employer contribution.
- Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme.
- Volunteer days and access to a comprehensive wellbeing programme.
- Tailored development support with real opportunities to progress.
- Access to Learning & Development opportunities via our CSG Academy.
Inclusion & Accessibility
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.
Schools IT Technician in Kings Hill employer: Commercial Services
Global Education Supplies (GES) is an exceptional employer, offering a supportive and collaborative work culture that values employee growth and development. With a competitive salary of £26,000 per annum, generous benefits including 25 days annual leave, hybrid working options, and access to learning opportunities through the CSG Academy, GES provides a meaningful career path for those looking to thrive in the sales support field. Located in Aylesford, this role not only allows you to contribute to a growing team but also to make a positive impact in the education sector on a global scale.
StudySmarter Expert Advice🤫
We think this is how you could land Schools IT Technician in Kings Hill
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Commercial Services values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Commercial Services might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Commercial Services!
✨Direct Apply to Commercial Services
Let's not forget to apply directly through the Commercial Services website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Schools IT Technician in Kings Hill
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Commercial Services.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Commercial Services. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Commercial Services
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
