At a Glance
- Tasks: Engage with schools and build relationships to drive impactful partnerships.
- Company: Join UK Teach, a leader in innovative recruitment solutions for education.
- Benefits: Enjoy a competitive salary, 25 days leave, and tailored development opportunities.
- Other info: Be part of a diverse team committed to social impact and inclusion.
- Why this job: Make a real difference in education while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer engagement are essential.
Location: Hybrid/Kings Hill, Kent
Salary/package: £27,000 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week
UK Teach are looking for a confident and people-focused individual to join their friendly team as a Partnerships Executive. This role would suit someone early in their partnerships, sales or customer-facing career, offering the opportunity to build experience across business development, customer engagement and campaign delivery.
Who we are
UK Teach, part of Commercial Services Group (CSG), supports schools and education professionals across the UK with innovative recruitment solutions and resources. Originally established as Kent Teach, our roots remain firmly in Kent, where we continue to deliver a trusted service to our long-standing local partners. As we expand nationally, we are proud to support both our established Kent customers and new schools across the UK. We combine creativity, efficiency and a people-first approach to help education settings attract and retain the very best talent. Join our team and play a key role in delivering impactful work that makes a real difference in education.
Why this role matters
The Partnerships Executive will play a key role in generating and nurturing new business opportunities, ensuring strong early-stage engagement with schools, MATs and education providers. This is a role where collaboration and relationship-building are essential, with responsibility for supporting outreach, campaign activity and pipeline progression.
What you’ll be doing
- Researching and maintaining accurate prospect lists to support targeted outreach.
- Conducting initial outreach via calls, emails and LinkedIn to introduce UK Teach.
- Supporting the Partnerships Consultant and Head of Partnerships in progressing leads.
- Gathering and recording insights to inform targeting and engagement strategies.
- Building early-stage relationships and acting as a first point of contact for prospects.
- Supporting follow-up activity after meetings, demos and campaigns.
- Maintaining regular, professional communication to keep engagement high.
- Supporting the planning and delivery of targeted email campaigns using HubSpot.
- Creating simple campaign content and monitoring campaign performance.
- Following up on campaign responses and qualifying opportunities.
- Maintaining accurate CRM records and supporting reporting activity.
- Preparing materials for meetings, proposals and presentations.
- Collaborating with marketing, operations and partnerships colleagues to support team objectives.
What we’re looking for
- Proven background in education recruitment, sales or a fast-paced customer facing commercial role.
- Strong communication skills with confidence engaging with customers via phone, email and online platforms.
- Excellent interpersonal skills with a relationship-led and customer focused approach.
- Strong organisational skills with a keen attention to detail and the ability to manage and prioritise multiple tasks.
- Comfortable using systems and a willingness to learn CRM tools, particularly HubSpot.
What you’ll get in return
- Salary of £27,000 per annum.
- 25 days annual leave, plus your birthday off.
- Life assurance cover (4x salary).
- Pension scheme with 4% employer contribution.
- Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme.
- Volunteer days and access to a comprehensive wellbeing programme.
- Tailored learning and development support with real opportunities to progress.
Why CSG?
Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions. We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies. CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.
Inclusion & Accessibility
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. As a member of Inclusive Employers and a Working Families Employer, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Partnerships Executive in Kings Hill
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Commercial Services. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Commercial Services before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Partnerships Executive in Kings Hill
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Commercial Services:Your cover letter is your chance to shine! Tell us why you want to work at Commercial Services specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Commercial Services!
How to prepare for a job interview at Commercial Services
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
