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- Tasks: Lead a dynamic credit control team and drive cash collection strategies.
- Company: Join the UK's largest local authority-owned trading company, making a real impact.
- Benefits: Enjoy a competitive salary, hybrid working, and generous annual leave.
- Why this job: Shape financial integrity and support sustainable growth in a collaborative environment.
- Qualifications: Experience in credit control and team leadership is essential.
- Other info: We value diversity and inclusion, fostering a supportive workplace for all.
The predicted salary is between 35000 - 35000 £ per year.
Location: Kings Hill / Hybrid
Salary/package: £35,000 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week
Are you ready to lead a high-performing credit control team and drive real impact across a complex, multi-entity business? As our Credit Control Team Leader within the Corporate Finance division, you’ll play a pivotal role in shaping our approach to cash collection and risk management.
Who we are
This opportunity sits within the Corporate Finance team at Commercial Services Group. We are renowned for delivering innovative, customer-focused solutions across the public and private sectors. By joining us, you’ll be contributing to CSG’s mission of excellence and supporting our commitment to financial integrity and sustainable growth.
Why this role matters
As the Credit Control Team Leader, you’ll supervise and develop a skilled team, ensuring timely cash collection and minimising risk exposure to bad debts. You’ll work across multiple business units and legal entities, building strong relationships with internal and external stakeholders. Your pragmatic, commercial approach will be key to driving process improvements and supporting the team.
What you’ll be doing
- Lead, support, and coordinate the Credit Control team to deliver core responsibilities effectively.
- Review and approve customer refund and bad debt write-off requests within policy.
- Act as the key point of contact for Finance Business Partners and escalate issues as needed.
- Maximise debt recovery and maintain comprehensive audit trails of all communications.
- Escalate debt collection processes in line with business policy and ensure appropriate recovery actions.
- Conduct regular account reviews and tackle legacy aged debt consistently.
- Complete bi-weekly and monthly dispute meetings.
- Build strong customer relationships and deliver excellent customer service.
- Support system development and process improvements within the Credit Control function.
What we’re looking for
- Proven experience in Credit Control, ideally within a corporate multi-entity business.
- Previous supervisory experience leading a Credit Control team.
- Demonstrable experience in driving process improvements within a Credit Control team.
- Strong IT skills, especially Microsoft Office and Intermediate Excel.
- Outstanding interpersonal skills.
- Team building skills and a customer focused approach.
- Commitment to professional conduct, equality, diversity and environmental responsibility.
What you’ll get in return
- Salary of £35,000 per annum.
- 25 days annual leave, rising to 27 after four years.
- One concessionary day during the Christmas period.
- Pension scheme with 4% employer contribution.
- Life assurance cover.
- Hybrid working.
Inclusion & Accessibility
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. As a member of Inclusive Employers and a Working Families Employer, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.
Credit Control Team Leader in Kings Hill employer: Commercial Services
Contact Detail:
Commercial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Team Leader in Kings Hill
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about opportunities in credit control. A friendly chat can sometimes lead to job openings that aren't even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to cash collection and risk management, so you can showcase how your experience aligns with their goals. We want to see you shine!
✨Tip Number 3
Practice your leadership skills! Think of examples where you've successfully led a team or improved processes. Being able to share these stories will help us see your potential as a Credit Control Team Leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Control Team Leader in Kings Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous supervisory roles and any process improvements you've implemented in credit control. We want to see how you can lead our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit Control Team Leader role. Share specific examples of your achievements and how they align with our mission at CSG.
Showcase Your Interpersonal Skills: Since this role involves building strong relationships, make sure to highlight your outstanding interpersonal skills in your application. We love candidates who can connect with both internal and external stakeholders!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our fantastic team!
How to prepare for a job interview at Commercial Services
✨Know Your Numbers
As a Credit Control Team Leader, you'll need to demonstrate your understanding of cash collection metrics and debt recovery processes. Brush up on key performance indicators (KPIs) relevant to credit control, and be ready to discuss how you've used data to drive improvements in previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about specific situations where you’ve motivated your team or implemented process improvements. This will show that you can not only manage but also inspire your team to achieve their best.
✨Build Relationships
Since this role involves working with various stakeholders, be prepared to discuss how you've built strong relationships in the past. Share examples of how you’ve effectively communicated with both internal teams and external clients to resolve issues and enhance customer service.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in credit control. Think through potential challenges you might face in this role, such as dealing with difficult customers or managing aged debts, and prepare your strategies for handling these situations.