At a Glance
- Tasks: Engage with clients, support partnerships, and deliver impactful campaigns.
- Company: Join UK Teach, a leader in innovative recruitment solutions for education.
- Benefits: Up to £30,000 salary, 25 days leave, and great perks like gym discounts.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Kickstart your career in a dynamic role with real impact on education.
- Qualifications: Experience in sales or customer service, strong communication skills required.
The predicted salary is between 30000 - 30000 £ per year.
- Salary/Package: Up to £30,000 per annum
- Job Overview
UK Teach, part of the Commercial Services Group (CSG), is looking for a confident and people‑focused individual to join their team as a Client Relationship Executive.
The role is ideal for someone early in their partnerships, sales or customer‑facing career, offering the chance to build experience across business development, customer engagement and campaign delivery.
Who we are
UK Teach supports schools and education professionals across the UK with innovative recruitment solutions and resources.
With roots in Kent, we deliver trusted services locally and are expanding nationally to support schools across the UK.
About the Company
Commercial Services Group (CSG) is the UK’s largest local authority‑owned trading company, supporting thousands of education and public sector customers worldwide.
CSG delivers services across education management, IT, HR, legal, energy, procurement and supplies, with a focus on commercial performance and social impact.
Responsibilities
- Research and maintain accurate prospect lists to support targeted outreach.
- Conduct initial outreach via calls, emails and Linked In to introduce UK Teach.
- Support the Partnerships Consultant and Head of Partnerships in progressing leads.
- Gather and record insights to inform targeting and engagement strategies.
- Build early‑stage relationships and act as a first point of contact for prospects.
- Support follow‑up activity after meetings, demos and campaigns.
- Maintain regular, professional communication to keep engagement high.
- Plan and deliver targeted email campaigns using Hub Spot.
- Create simple campaign content and monitor campaign performance.
- Follow up on campaign responses and qualify opportunities.
- Maintain accurate CRM records and support reporting activity.
- Prepare materials for meetings, proposals and presentations.
- Collaborate with marketing, operations and partnerships colleagues to support team objectives.
Qualifications
- Proven background in education recruitment, sales or a fast‑paced customer‑facing commercial role.
- Strong communication skills with confidence engaging with customers via phone, email and online platforms.
- Excellent interpersonal skills with a relationship‑led and customer‑focused approach.
- Strong organisational skills with a keen attention to detail and the ability to prioritise multiple tasks.
- Comfortable using systems and a willingness to learn CRM tools, particularly Hub Spot.
Benefits
- Salary of up to £30,000 per annum.
- 25 days annual leave, plus your birthday off.
- Life assurance cover (4× salary).
- Pension scheme with 4% employer contribution.
- Additional benefits including retail and gym discounts, health cash plan and cycle‑to‑work scheme.
- Volunteer days and access to a comprehensive wellbeing programme.
- Tailored learning and development support with real opportunities to progress.
- Inclusion & Accessibility
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We encourage applications from suitably qualified people of all backgrounds.
As a member of Inclusive Employers and a Working Families Employer, we actively build an environment that supports inclusion, flexibility and belonging for all colleagues.
We provide reasonable adjustments throughout our application and interview process; please let us know if you require any adjustments.
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Client Relationship Executive employer: Commercial Services
Global Education Supplies (GES) is an exceptional employer, offering a supportive and collaborative work culture that values employee growth and development. With a competitive salary of £26,000 per annum, generous benefits including 25 days annual leave, hybrid working options, and access to learning opportunities through the CSG Academy, GES provides a meaningful career path for those looking to thrive in the sales support field. Located in Aylesford, this role not only allows you to contribute to a growing team but also to make a positive impact in the education sector on a global scale.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Executive
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Commercial Services. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Commercial Services before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Client Relationship Executive
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Commercial Services:Your cover letter is your chance to shine! Tell us why you want to work at Commercial Services specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Commercial Services!
How to prepare for a job interview at Commercial Services
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
