Account Manager

Account Manager

Kings Hill Full-Time 24000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and grow customer accounts in the education sector through sales visits and calls.
  • Company: KCS Education is a leading provider of products and services for schools and public sector organisations.
  • Benefits: Enjoy 25 days holiday, performance bonuses, car allowance, and discounts on gym and retail.
  • Why this job: Join a dynamic team focused on growth, customer service, and making a social impact.
  • Qualifications: Proven experience in account management or business development, with strong negotiation skills.
  • Other info: Hybrid role with opportunities for personal development and a culture that values diversity.

The predicted salary is between 24000 - 32000 £ per year.

KCS Education are looking for an enthusiastic Account Manager to drive their future growth by growing and owning a portfolio of customer accounts in the Education sector. As this is a target driven role, the successful candidate will need to be tenacious and have the ability to win new business.

Key duties:

  • Manage, grow and own a portfolio of Educational Establishments involving a mixture of sales visits and calls to customers across the Southwest.
  • Actively promote products and services to increase revenue sales and seek opportunities.
  • Negotiate with customers on their full product portfolio to grow the adoption of more product ranges.
  • Use and update company IT systems such as our ZOHO CRM with accurate data entry to include activity logging, customer information and quotations.
  • Able to deal with requests from our customer base with ownership, including liaising with internal departments and colleagues.

What we need from you:

  • Proven BDM/Account Management experience is preferred, winning new business both in person and remotely.
  • Tenacity, hunger and the ability to handle rejection is key and move onto the next business opportunity.
  • Previous experience working with a wide range of products and services in a volume-activity business.
  • Able to confidently work and travel independently.
  • Able to negotiate, deliver benefit statements and demonstrate best value to customers.
  • Able to effectively ask questions to understand and assess customer needs to deliver solutions.

In return we will offer you:

  • 25 days holiday, plus bank holidays.
  • Performance related monthly bonus.
  • Car Allowance.
  • Never work a birthday again! You receive an extra day off for it to enjoy however you wish!
  • Generous discount scheme, including gym and retail.
  • Life assurance cover.
  • Health cash plan initiative.
  • A culture of progression and development.
  • Plus many more perks.

About KCS Education:

KCS Education are experts in sourcing, managing and creating the products and services required to run schools, nurseries or public sector organisations across the UK. They are committed to delivering outstanding customer service, with a team of over 100 specialists who work with their customers from finding the right products, answering product queries to arranging special deliveries and providing general product advice and support.

Commercial Services Group (CSG) is the UK's largest local authority owned trading company, generating over £800m in revenue and serving more than 16,000 education and public sector customers worldwide. We reinvest profits into frontline services, with over £77 million delivered back so far - proof that commercial success and social impact can go hand-in-hand.

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

Account Manager employer: Commercial Services

KCS Education is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With a competitive salary, performance-related bonuses, and unique benefits like an extra day off for your birthday, we ensure our team feels valued and motivated. Located in the picturesque Southwest, our hybrid/field-based role allows for flexibility while engaging with a diverse portfolio of educational establishments, making every day rewarding and impactful.
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Contact Detail:

Commercial Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarise yourself with the education sector and KCS Education's offerings. Understanding their products and services will help you engage more effectively with potential clients and demonstrate your knowledge during conversations.

✨Tip Number 2

Network within the education community in the Southwest region. Attend local education events or join relevant online forums to connect with potential customers and industry professionals, which can lead to valuable business opportunities.

✨Tip Number 3

Prepare for role-play scenarios that involve negotiating and handling objections. Practising these skills will boost your confidence and help you handle rejection more effectively, which is crucial for an Account Manager.

✨Tip Number 4

Showcase your tenacity by sharing examples of how you've successfully turned around challenging situations in previous roles. This will highlight your ability to persevere and win new business, aligning with what KCS Education is looking for.

We think you need these skills to ace Account Manager

Account Management
Business Development
Sales Negotiation
Customer Relationship Management (CRM)
Tenacity and Resilience
Effective Communication
Problem-Solving Skills
Understanding Customer Needs
Data Entry and Management
Time Management
Independent Working
Product Knowledge
Networking Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management and business development. Use specific examples that demonstrate your ability to win new business and manage customer accounts effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the education sector. Mention your tenacity and ability to handle rejection, as these are key traits for the position.

Highlight Relevant Skills: In your application, emphasise skills such as negotiation, customer relationship management, and the ability to understand customer needs. These are crucial for the Account Manager role at KCS Education.

Showcase Your Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, successful projects, or any awards received. This will help demonstrate your capability to drive growth and revenue.

How to prepare for a job interview at Commercial Services

✨Show Your Tenacity

As an Account Manager, you'll need to demonstrate your tenacity and ability to handle rejection. Prepare examples from your past experiences where you successfully turned a 'no' into a 'yes'. This will show the interviewers that you have the resilience needed for this target-driven role.

✨Know the Education Sector

Familiarise yourself with the education sector and KCS Education's offerings. Research their products and services, and think about how they can benefit educational establishments. This knowledge will help you engage in meaningful conversations during the interview.

✨Prepare for Negotiation Scenarios

Since negotiation is a key part of the role, be ready to discuss your negotiation strategies. Think of specific instances where you successfully negotiated terms or closed deals. This will highlight your ability to deliver value to customers.

✨Demonstrate Your CRM Skills

The role requires using IT systems like ZOHO CRM. Be prepared to discuss your experience with CRM software and how you've used it to manage customer relationships effectively. If you have any specific achievements related to data entry or activity logging, make sure to mention them.

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