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- Tasks: Build and maintain strong client relationships while supporting the sales team.
- Company: Join a dynamic company focused on operational excellence and client satisfaction.
- Benefits: Enjoy flexible hours, 22 days leave, bonuses, and training opportunities.
- Why this job: This role offers growth, impact, and a chance to make clients happy.
- Qualifications: 2+ years in B2B customer service; strong organization and Excel skills required.
- Other info: CRM knowledge is a plus; be the go-to person for client inquiries.
The predicted salary is between 28800 - 42000 £ per year.
Exciting opportunity to join our client as an Account Manager on a full-time, permanent basis. You will be instrumental in maintaining key client relationships, driving operational excellence, and supporting the sales team through effective processes and precise administration. Key Job duties Build and nurture long-term relationships with an existing portfolio of clients, ensuring their satisfaction and loyalty. Proactively identify cross-sell opportunities where possible Act as the primary point of contact for all client enquiries, ensuring swift and effective resolution. Redirect and escalate enquiries to appropriate departments when necessary Candidate Attributes Minimum of 2 years in a B2B customer service role, with a proven track record of success. Ability to identify issues proactively and implement solutions Highly organised with the ability to manage workload independently. Advanced proficiency in Microsoft Office, especially Excel. CRM experience/knowledge would be beneficial In return, our client is offering an exciting benefits package including a performance-related bonus package, flexible working hours, 22 days annual leave plus bank holidays, professional and personal training opportunities and much more. CSG Recruitment Solutions is a trading style of Commercial Services Trading LTD -…
Account Manager employer: Commercial Services Interim & Executive Search
Contact Detail:
Commercial Services Interim & Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Make sure to highlight your experience in B2B customer service during any networking opportunities. Connect with professionals in the industry on platforms like LinkedIn and engage in conversations that showcase your skills and knowledge.
✨Tip Number 2
Familiarize yourself with common CRM tools and Microsoft Excel functionalities. Consider taking a short online course or tutorial to brush up on these skills, as they are crucial for the Account Manager role.
✨Tip Number 3
Prepare specific examples of how you've successfully managed client relationships in the past. Think about times when you identified cross-sell opportunities or resolved client issues quickly, as these stories will resonate well during interviews.
✨Tip Number 4
Stay updated on industry trends and news related to your potential clients. This knowledge will not only help you in conversations but also demonstrate your proactive approach to understanding their needs.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your experience in B2B customer service. Emphasize any relevant achievements and skills that align with the responsibilities of an Account Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your ability to build and maintain client relationships. Mention specific examples of how you've successfully managed client inquiries and resolved issues in the past.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office, particularly Excel, and any CRM systems you have experience with. This will demonstrate your capability to handle the operational aspects of the role.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work as an Account Manager. Mention what attracts you to this position and how you can contribute to the company's success.
How to prepare for a job interview at Commercial Services Interim & Executive Search
✨Showcase Your Relationship-Building Skills
As an Account Manager, your ability to build and nurture long-term relationships is crucial. Prepare examples from your past experiences where you successfully maintained client satisfaction and loyalty.
✨Demonstrate Proactive Problem-Solving
Highlight instances where you identified issues before they escalated and implemented effective solutions. This will show your potential employer that you can handle challenges proactively.
✨Be Prepared with CRM Knowledge
Familiarize yourself with common CRM systems and be ready to discuss how you've used them in previous roles. This knowledge can set you apart from other candidates.
✨Excel in Excel
Since advanced proficiency in Microsoft Excel is a requirement, brush up on your skills. Be prepared to discuss how you've used Excel for data analysis or reporting in your previous positions.
