Technical Product Specialist in West Malling

Technical Product Specialist in West Malling

West Malling Full-Time 65500 - 65500 £ / year (est.) Home office (partial)
Commercial Services Group

At a Glance

  • Tasks: Shape and evolve cloud-based products for education and SMEs, ensuring security and scalability.
  • Company: Join EiS, a leading digital services provider transforming education and public sectors.
  • Benefits: Enjoy a competitive salary, generous leave, pension scheme, and life assurance.
  • Other info: Be part of a diverse team committed to inclusion and community support.
  • Why this job: Make a real impact by influencing technical direction and working with emerging technologies.
  • Qualifications: Extensive experience in Microsoft Cloud solutions and strong communication skills required.

The predicted salary is between 65500 - 65500 £ per year.

Location: Kings Hill / Hybrid

Salary/package: £65,500 per annum

Contract type: Permanent

Hours: Full time, 37 hours per week

As a Technical Product Specialist you will play a central role in shaping and evolving cloud-based products that support education and SME customers. This is a senior technical position with real influence, where your expertise helps turn complex Microsoft Cloud capability into secure, scalable and customer-ready services. This role would suit an experienced cloud specialist ready to focus on product design and technical leadership, offering the opportunity to influence technical direction, work with emerging technologies and collaborate closely with sales, delivery and senior stakeholders.

Who we are

EiS, part of Commercial Services Group, is a leading digital services provider specialising in IT and digital transformation for the education and public sectors. We help organisations adapt and thrive through innovative technologies, deep sector expertise, and a commitment to reinvesting in frontline services.

Why this role matters

You will play a key role in defining and governing Microsoft Cloud-based products, ensuring they are secure, scalable and aligned to customer and organisational needs. This is a role where technical expertise, judgement and collaboration are essential, with responsibility for architectural integrity, product design and supporting both internal teams and customers with confidence.

What you’ll be doing

  • Owning the technical design and governance of Microsoft 365, Azure and hybrid cloud products to ensure long-term quality and consistency.
  • Defining and maintaining technical roadmaps aligned to organisational strategy and customer demand.
  • Designing product concepts, proofs of concept and support models to enable successful delivery and adoption.
  • Supporting sales and account management teams by translating technical capability into clear customer value.
  • Lead AI-driven innovation, incorporating technologies such as Microsoft Co-pilot, Azure OpenAI, automation frameworks, and intelligent analytics.
  • Acting as a senior technical escalation point for complex design and implementation challenges.
  • Leading workshops and technical discussions with internal teams, partners and customers.

What we’re looking for

  • Extensive experience architecting and delivering Microsoft Cloud solutions at scale.
  • Strong technical knowledge of Microsoft 365, Azure, security and governance frameworks.
  • The ability to translate complex technical designs into clear, practical solutions.
  • Excellent communication and relationship-building skills, including presenting to non-technical audiences.
  • Experience operating within complex, multi-tenant, distributed cloud environments.
  • A proactive and solutions-focused approach, with confidence influencing technical direction.
  • AZ-305: Azure Solutions Architect Expert • SC-100: Cybersecurity Architect • MS-102: Microsoft 365 Administrator Expert • Certifications in AI, automation, Power Platform, or cloud security specialisms (Desirable Qualifications)

What you’ll get in return

  • Salary of £65,500 per annum.
  • 25 days annual leave, rising to 27 after 4 years.
  • Birthday Day Off.
  • One concessionary day during the Christmas period.
  • Pension scheme with 6% employer contribution.
  • Life assurance cover.

Why CSG?

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue per annum and supporting more than 16,000 education and public sector customers globally. We are growing through a combination of organic development, acquisitions and strategic partnerships. Our businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact. As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. As a member of Inclusive Employers and a Working Families Employer, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

Technical Product Specialist in West Malling employer: Commercial Services Group

EiS, part of Commercial Services Group, is an exceptional employer that prioritises employee growth and innovation in a collaborative work culture. Located in Kings Hill, we offer a competitive salary, generous leave policies, and a commitment to reinvesting in frontline services, ensuring our team members feel valued and empowered to make a meaningful impact in the education and public sectors.
Commercial Services Group

Contact Detail:

Commercial Services Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Product Specialist in West Malling

✨Tip Number 1

Network like a pro! Reach out to your connections in the tech industry, especially those who work with Microsoft Cloud products. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal project that highlights your expertise in Microsoft 365 and Azure. This not only demonstrates your technical prowess but also gives you something tangible to discuss during interviews.

✨Tip Number 3

Prepare for the interview by brushing up on common technical questions related to cloud architecture and governance. Practice explaining complex concepts in simple terms, as you'll need to communicate effectively with both technical and non-technical audiences.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at EiS and contributing to our mission in the education sector.

We think you need these skills to ace Technical Product Specialist in West Malling

Microsoft 365
Azure
Cloud Architecture
Security and Governance Frameworks
Technical Design
Product Design
AI-driven Innovation
Automation Frameworks
Intelligent Analytics
Communication Skills
Relationship-Building Skills
Problem-Solving Skills
Technical Leadership
Workshop Facilitation

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Microsoft Cloud solutions. We want to see how your skills align with the role of Technical Product Specialist, so don’t hold back on showcasing your relevant expertise!

Showcase Your Technical Skills: This role is all about technical prowess, so be sure to detail your experience with Microsoft 365, Azure, and any relevant certifications. We love seeing candidates who can translate complex tech into practical solutions, so give us examples of how you've done this in the past.

Communicate Clearly: Since you'll be working with both technical and non-technical teams, it's crucial to demonstrate your communication skills. Use clear language in your application to show us you can bridge the gap between tech and business needs effectively.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to shine in front of our hiring team!

How to prepare for a job interview at Commercial Services Group

✨Know Your Tech Inside Out

As a Technical Product Specialist, you need to be well-versed in Microsoft 365, Azure, and cloud security frameworks. Brush up on your technical knowledge and be ready to discuss how you've architected and delivered cloud solutions at scale. Prepare examples that showcase your expertise and problem-solving skills.

✨Translate Tech Speak into Customer Value

You’ll be expected to communicate complex technical designs to non-technical audiences. Practice explaining your past projects in simple terms, focusing on the value they brought to customers. This will demonstrate your ability to bridge the gap between technical capabilities and customer needs.

✨Showcase Your Leadership Skills

This role involves influencing technical direction and leading workshops. Be prepared to share experiences where you've taken charge of a project or led a team through a technical challenge. Highlight your collaborative approach and how you’ve worked with stakeholders to achieve successful outcomes.

✨Stay Ahead of Emerging Technologies

With AI-driven innovation being a key part of the role, show your enthusiasm for new technologies like Microsoft Co-pilot and Azure OpenAI. Discuss any relevant certifications or projects you've undertaken that involve these technologies, and express your eagerness to incorporate them into product design.

Technical Product Specialist in West Malling
Commercial Services Group
Location: West Malling

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