Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Validate and test innovative IT services for public sector organisations.
- Company: Join Cantium Business Solutions, a leader in IT and back-office services.
- Benefits: Enjoy a £25,000 salary, 25 days leave, and great perks like gym discounts.
- Why this job: Make a real impact by ensuring high-quality IT solutions go live successfully.
- Qualifications: Level 3 education or equivalent; IT testing experience is a plus.
- Other info: Be part of a diverse team with excellent growth opportunities in a fast-paced environment.
The predicted salary is between 25000 - 25000 £ per year.
Location: Kings Hill / Hybrid
Salary/package: £25,000 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week
This is a great opportunity to play a vital role in validating and testing innovative IT services that support organisations across the public sector.
Who we are
Cantium Business Solutions is a specialist provider of IT and back-office services, helping organisations across the public and private sectors improve efficiency and focus on what they do best. As part of Commercial Services Group (CSG), the UK's largest local authority trading company, we operate with a strong public sector ethos while driving innovation and growth across our service lines.
Why this role matters
As part of Cantium's Transition team, you'll ensure new services are robust, reliable and meet agreed business requirements before they go live. Your work will directly contribute to maintaining the high standards Cantium is known for in delivering quality, customer-led IT solutions.
What you'll be doing
- Develop and execute structured test plans, scripts and scenarios for service components.
- Validate and verify that new services meet defined acceptance and performance criteria.
- Identify and report risks, issues or defects throughout the Service Transition process.
- Ensure all testing is completed according to established processes and timeframes.
- Collaborate with technical teams and stakeholders to resolve testing-related issues.
- Provide quality assurance for service releases and components.
- Excellent attention to detail and ability to maintain quality standards under pressure.
- Confident communicator with good written and verbal skills.
- Knowledge of risk management and customer service techniques.
- Any other duties consistent in nature with those outlined above.
What we're looking for
- Educated to Level 3 or equivalent, ideally with or working towards a recognised IT qualification.
- Experience in IT service testing, validation or transition processes (desirable).
- Understanding of computers, infrastructure and the ITIL service lifecycle.
- Excellent attention to detail and ability to maintain quality standards under pressure.
- Confident communicator with good written and verbal skills.
- Knowledge of risk management and customer service techniques.
- Able to prioritise and work to deadlines in a fast-paced environment.
What you'll get in return
- Salary of £25,000 per annum.
- 25 days annual leave.
- Life assurance cover (4x salary).
- Pension scheme with 4% employer contribution.
- Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme.
- Volunteer days and access to a comprehensive wellbeing programme.
- Tailored learning and development support with real opportunities to progress.
Inclusion & Accessibility
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.
Service Verification and Testing Officer in West Malling employer: Commercial Services Group
Contact Detail:
Commercial Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Verification and Testing Officer in West Malling
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to service verification and testing. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience in IT service testing and validation. This can really set you apart from other candidates during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Cantium Business Solutions.
We think you need these skills to ace Service Verification and Testing Officer in West Malling
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in IT service testing and validation. We want to see how your skills align with the role of Service Verification and Testing Officer, so don’t hold back!
Show Off Your Attention to Detail: Since this role requires excellent attention to detail, be sure to showcase examples from your past work where you’ve maintained high quality standards. We love candidates who can demonstrate their ability to spot issues before they become problems!
Communicate Clearly: As a confident communicator, your written application should reflect that. Use clear and concise language, and make sure to proofread for any errors. We appreciate good communication skills, especially in written form!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Commercial Services Group
✨Know Your Stuff
Make sure you understand the basics of IT service testing and validation. Brush up on the ITIL service lifecycle and be ready to discuss how it applies to the role. This will show that you're not just interested in the job, but that you have a solid foundation to build on.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios related to testing and validation. Think of examples from your past experiences where you identified risks or resolved issues during a testing phase. Having these stories ready will help you demonstrate your problem-solving skills.
✨Show Off Your Communication Skills
As a Service Verification and Testing Officer, you'll need to communicate effectively with technical teams and stakeholders. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask them, showing your interest in collaboration.
✨Attention to Detail is Key
This role requires a keen eye for detail, so be prepared to discuss how you maintain quality standards under pressure. You could mention any tools or techniques you use to ensure thorough testing and validation, which will highlight your commitment to excellence.
