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- Tasks: Engage with customers to elevate science learning and showcase innovative products.
- Company: Join a leading education supplies company focused on global growth and social impact.
- Benefits: Enjoy 25 days annual leave, hybrid working, and a pension scheme with employer contributions.
- Other info: Be part of a rapidly growing team committed to inclusion and professional development.
- Why this job: Make a real difference in education while developing your career in a dynamic environment.
- Qualifications: Experience in science education and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Remote with travel to customer sites and events across England and Wales
Salary/package: £
Contract type: Permanent
Hours: Full time, 37 hours per week
Timstar are looking for a dedicated Science Customer Engagement Manager to play a pivotal role in elevating their science portfolio and strengthening their presence in the education sector. This is a chance to drive meaningful engagement and help customers access the tools they need to deliver outstanding science learning.
The successful candidate will be a trusted and valued contributor within the Global Education Supplies (GES) division, playing a key role in raising the visibility, relevance and commercial performance of the Timstar science product range. This role would suit an experienced science education specialist or engagement professional who enjoys combining technical understanding with creative content, customer interaction and commercial delivery.
- Leading customer events and engagement activity to showcase the Timstar science range and build brand awareness.
- Creating clear, user‑friendly technical content for campaigns, product launches and go‑to‑market activity.
- Supporting sales enablement by preparing product overviews, training materials, FAQs and internal updates.
- Working closely with product, marketing, sales and supplier partners to support bids, tenders and large‑scale opportunities.
- Managing key customer relationships across England and Wales to support growth and retention.
- Representing Timstar at conferences, school networks and industry events to strengthen market presence.
Proven experience within the science education sector, with confidence engaging directly with customers and suppliers. Strong ability to translate technical information into accessible, engaging content. Skilled in using data and customer insight to shape sales and marketing activity. Excellent communication and relationship‑building skills. Proficiency in Microsoft Office including Excel for data analysis, PowerPoint for impactful presentations and Word for professional documentation. Willingness to travel regularly to customer sites and events.
25 days annual leave, rising to 27 after four years. Birthday Day Off. One concessionary day during the Christmas period. Pension scheme with 4% employer contribution. Life assurance cover. Hybrid working.
Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions. We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies.
CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.
Inclusion & Accessibility: As a member of Inclusive Employers and a Working Families Employer, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.
Science Customer Engagement Manager in Shrewsbury employer: Commercial Services Group
Contact Detail:
Commercial Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Science Customer Engagement Manager in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the science education sector and let them know you're on the hunt for a role. Attend industry events and engage with potential employers – you never know who might be looking for someone just like you!
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your experience in science education and customer engagement. Use it as a conversation starter during interviews or networking events to demonstrate your skills and passion.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Familiarise yourself with Timstar's science range and think about how you can contribute to their growth. Tailor your responses to show how your background aligns with their goals.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let's get you that Science Customer Engagement Manager role!
We think you need these skills to ace Science Customer Engagement Manager in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Science: When writing your application, let your enthusiasm for science education shine through! We want to see how your experience and passion align with our mission to elevate the science portfolio and engage customers effectively.
Tailor Your Content: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We love seeing how you can translate technical information into engaging content, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your communication skills. Use bullet points where necessary to make it easy for us to read through your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Commercial Services Group
✨Know Your Science Inside Out
Make sure you brush up on the latest trends and developments in the science education sector. Being able to discuss specific products and how they can enhance learning will show your passion and expertise.
✨Showcase Your Engagement Skills
Prepare examples of how you've successfully engaged with customers in the past. Think about specific events or campaigns you've led, and be ready to explain how you built relationships and drove engagement.
✨Be Data Savvy
Familiarise yourself with data analysis tools and be prepared to discuss how you've used data to shape marketing strategies or improve customer interactions. Highlight any experience you have with Excel or similar software.
✨Practice Your Presentation Skills
Since you'll likely need to present technical content clearly, practice explaining complex ideas in simple terms. Consider doing a mock presentation to a friend or family member to get comfortable with your delivery.