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- Tasks: Manage and optimise ecommerce websites, driving customer engagement and sales.
- Company: Join Global Education Supplies, part of the UK's largest local authority-owned trading company.
- Benefits: Enjoy a competitive salary, 25 days leave, and perks like gym discounts and volunteer days.
- Why this job: Shape online experiences in a fast-growing company with a focus on social impact.
- Qualifications: Experience with ecommerce platforms and a data-driven mindset are essential.
- Other info: Remote work with flexible hours; perfect for students seeking real-world experience.
The predicted salary is between 28000 - 30000 £ per year.
Location: Remote with a flexible base across our sites
Salary/package: £28,000 to £30,000 per annum
Contract type: Permanent
Hours: Full time - 37 hours per week
We are looking for a proactive, detail-driven Ecommerce Executive to join our Global Education Supplies (GES) team and support the growth of our digital and ecommerce presence. This is a fantastic opportunity to help shape the online customer experience across a diverse portfolio of education brands, contributing to commercial growth through optimised digital journeys, compelling content, and data-led decisions.
As Ecommerce Executive, you will play a key role in the day-to-day management, merchandising and optimisation of our ecommerce websites. You will help drive customer acquisition, conversion and retention through effective campaign delivery, content creation, product visibility and digital marketing. Your insight and analytical approach will help us continually improve the online experience and identify opportunities to grow revenue and engagement across our platforms.
What you’ll be doing:
- Coordinate with the Marketing and Product Marketing teams to plan and deliver seasonal promotions, campaigns and product launches across our trading websites
- Work with the Ecommerce Manager and Digital team to identify and implement improvements to website performance, functionality and customer experience
- Ensure product listings are optimised for sales, including rich content, accurate attributes, indexing and SEO-friendly naming conventions
- Manage product categorisation, taxonomy and navigation to ensure products are easy to find
- Own day-to-day merchandising of products and categories, using data to inform decisions
- Develop and manage product recommendations to grow average order value and customer retention
- Design and launch automated, activity-based email campaigns using DotDigital
- Support SEO and paid media activity through collaboration with internal teams and external agencies
- Conduct competitor and market analysis to spot new opportunities
- Maintain and share regular performance reports tracking key ecommerce KPIs
What we’re looking for:
- Experience managing ecommerce platforms (e.g. Adobe Commerce, Shopify) and CMS tools
- Confidence working with marketing automation, SEO and PPC strategies
- Strong attention to detail and a data-driven approach to decision making
- Good understanding of customer behaviour and ecommerce conversion tactics
- Ability to work collaboratively across marketing, digital and product teams
- Excellent organisation and communication skills
- Experience in the education sector or B2B ecommerce is desirable but not essential
What you’ll get in return:
- Competitive salary, dependent on experience
- 25 days annual leave, plus your birthday off
- Life assurance cover (4x salary)
- Pension scheme with 4% employer contribution
- Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
- Volunteer days and access to a comprehensive wellbeing programme
- Tailored learning and development support with real opportunities to progress
Why CSG?
Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions.
We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies.
CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.
Inclusion & Accessibility
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.
Ecommerce Executive employer: Commercial Services Group
Contact Detail:
Commercial Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Executive
✨Tip Number 1
Familiarise yourself with the ecommerce platforms mentioned in the job description, like Adobe Commerce and Shopify. Having hands-on experience or even a basic understanding of these tools will give you an edge during discussions.
✨Tip Number 2
Brush up on your SEO and PPC strategies. Understanding how these elements drive traffic and conversions will not only help you in the role but also impress the hiring team during your conversations.
✨Tip Number 3
Prepare to discuss your analytical skills and how you've used data to inform decisions in past roles. Be ready to share specific examples of how you've optimised online experiences or improved conversion rates.
✨Tip Number 4
Research the education sector and the specific brands under Global Education Supplies. Showing that you understand their market and customer base will demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Ecommerce Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce management, digital marketing, and any specific platforms you've worked with, such as Adobe Commerce or Shopify. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background in ecommerce and your analytical approach can contribute to the growth of their digital presence. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Data-Driven Approach: Since the role requires a strong focus on data-led decisions, include examples in your application that demonstrate your ability to analyse data and make informed decisions. This could be through previous roles where you improved website performance or increased conversion rates.
Highlight Collaboration Skills: The position involves working closely with various teams. Make sure to mention any past experiences where you successfully collaborated with marketing, product, or digital teams. This will show that you can work effectively in a team-oriented environment.
How to prepare for a job interview at Commercial Services Group
✨Showcase Your Ecommerce Knowledge
Make sure to brush up on your knowledge of ecommerce platforms like Adobe Commerce and Shopify. Be prepared to discuss your experience with these tools and how you've used them to drive sales and improve customer experiences.
✨Demonstrate Data-Driven Decision Making
Since the role requires a strong analytical approach, come ready to share examples of how you've used data to inform your decisions in previous roles. Highlight any specific KPIs you tracked and how they influenced your strategies.
✨Understand the Customer Journey
Familiarise yourself with the typical online customer journey, especially in the education sector. Be ready to discuss how you would optimise each stage of this journey to enhance conversion rates and customer retention.
✨Prepare for Collaboration Questions
As the role involves working closely with marketing and product teams, think of examples that demonstrate your ability to collaborate effectively. Be prepared to discuss how you’ve successfully worked in cross-functional teams in the past.
