At a Glance
- Tasks: Support individuals facing employment barriers with tailored advice and training.
- Company: Join a leading provider of educational support services with a strong social impact.
- Benefits: Enjoy 25 days annual leave, life assurance, pension contributions, and wellness programmes.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
- Why this job: Make a real difference in people's lives by helping them achieve their employment goals.
- Qualifications: Strong communication skills and proficiency in IT; experience with disadvantaged individuals is a plus.
The predicted salary is between 23600 - 31900 £ per year.
Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.
Location: Hybrid/East Sussex
Salary/package: £27,642 per annum
Contract type: Permanent
Hours: Full-Time, 37 hours per week
Join The Education People (TEP) as an Employment Support Officer and make a real difference by supporting individuals who face barriers to employment. This is a rewarding opportunity to combine people-focused support with strong partnerships that help change lives for the better.
Why this role matters
The Employment Support Officer plays a vital role in helping disadvantaged individuals overcome barriers to work by providing tailored advice, training, and in-work support. The role is key in building strong relationships with employers and partners to create meaningful opportunities, while ensuring each person receives person-centred guidance. It is important as it directly improves people's employment prospects, independence, and life chances.
What you’ll be doing
- Provide one-to-one advice and support to individuals who are seeking employment and/or other opportunities and signpost them to other services where appropriate.
- Effectively assess individual needs, goals and milestones to ensure everyone accessing the service receives person-centred provision and develop action plans, monitoring individuals progress against those plans.
- Manage a significant caseload, understanding the skills, abilities, needs and vocational aspirations through use of a Vocational Profile and use this information to identify a good job match by assessing the skills required.
- Engage with prospective employers who will offer employment and other opportunities which match the skills, aspirations and needs of those using the service.
- Ensure jobs are evaluated and risk assessed, keeping up to date with safeguarding practices and procedures.
- Provide job coaching to assist individuals to perform their work responsibilities in such a way that fosters independence.
What we’re looking for
- Excellent communication skills both verbal and written.
- Proficient IT skills, particularly Microsoft Office packages.
- Ideally some experience delivering support via the SEQF or IPS model.
- Experience of working with individuals disadvantaged in the labour market in an enabling role is desirable but not essential.
- An understanding of the barriers individuals with a disability or disadvantage face in trying to access employment and the impact of social exclusion.
- Proven experience of managing a significant caseload whilst maintaining customer service standards.
What you’ll get in return
- 25 days annual leave.
- Life assurance cover (4x salary).
- Pension scheme with up to 8% employer contribution.
- Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme.
- Volunteer days and access to a comprehensive well-being programme.
- Tailored learning and development support with real opportunities to progress.
Why CSG?
Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions. We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies. CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.
Inclusion please let us know if you require any.
Employment Support Officer in Eastbourne employer: Commercial Services Group
Commercial Services Group (CSG) is an exceptional employer, offering a hybrid work environment in East Sussex that fosters a supportive and inclusive culture. As part of The Education People, employees benefit from tailored learning and development opportunities, generous annual leave, and a comprehensive well-being programme, all while making a meaningful impact on the lives of individuals facing employment barriers. With a commitment to social value and reinvestment into public services, CSG provides a rewarding career path for those looking to contribute positively to their community.
StudySmarter Expert Advice🤫
We think this is how you could land Employment Support Officer in Eastbourne
✨Tip Number 1
Network like a pro! Get out there and connect with people in the education and public sector. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your passion for helping others! When you get the chance to chat with hiring managers, share your experiences of supporting individuals facing barriers to employment. Let them see your commitment to making a difference – it’s what they’re looking for!
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand how CSG operates and think about how your skills align with their mission. Tailor your responses to show you’re not just a fit for the role, but also for the culture.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you’d be a great fit for the Employment Support Officer position.
We think you need these skills to ace Employment Support Officer in Eastbourne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employment Support Officer role. Highlight your relevant experience and skills that align with the job description, especially your communication skills and any experience working with disadvantaged individuals.
Showcase Your Passion:Let your enthusiasm for helping others shine through in your application. Share any personal experiences or motivations that drive you to support individuals facing barriers to employment, as this will resonate with us at StudySmarter.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, making it easy for us to see how you meet the requirements of the role without wading through unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application is received promptly and allows us to process it efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Commercial Services Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an Employment Support Officer. Familiarise yourself with the challenges faced by individuals seeking employment, especially those who are disadvantaged. This will help you demonstrate your knowledge and passion for making a difference.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare to discuss examples of how you've effectively communicated with clients or colleagues in the past. Think about specific situations where your communication made a positive impact on someone's journey towards employment.
✨Demonstrate Your People Skills
Be ready to share experiences where you've built strong relationships with individuals or organisations. Highlight any partnerships you've developed that led to successful outcomes, as this aligns perfectly with the job's focus on creating meaningful opportunities.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, the support provided to employees, or the specific challenges faced in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
