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- Tasks: Manage calls, maintain records, and support office operations in a busy environment.
- Company: Join a long-established company in Peterborough with a strong reputation for excellent service.
- Benefits: Enjoy regular daytime hours, training opportunities, and a supportive team culture.
- Why this job: Be part of a dynamic team, enhance your communication skills, and make a real impact.
- Qualifications: Excellent communication skills, Microsoft Office proficiency, and a desire to succeed are essential.
- Other info: Office-based role with a focus on customer service and teamwork.
The predicted salary is between 19200 - 28800 £ per year.
We are looking to recruit a Receptionist for a long-established company in Peterborough. The role offers regular Monday to Friday daytime hours - 08:45 - 17:15.
We are looking for a candidate with excellent communication ability to recruit into the Service team, bringing experience with customer calls. Essential skills include Microsoft Office and you will need to demonstrate organisation ability and be able to work as a member of the team. Your work will ensure our service remains excellent as you contribute effectively in a professional manner across a busy area of business. All product and system training will be provided; you will need to demonstrate the desire to succeed and the skills to communicate. The position is office based with a focus on delivering a quality service to customers.
Responsibilities for this position:
- Managing the telephone system to act as initial contact between the customer and Company.
- Dealing with external organisations regarding the transfer of information.
- Keeping client records accurate and up to date including electronic records on the management database and manual filing.
- General support with the processing of invoices, the pending log and production of reports.
- Processing any incoming mail and organising the daily mail collection.
- Processing any visitors into the building, ensuring they are escorted as necessary.
- Support the scanning of documentation to ensure that customer records are accurate.
- Assist with preparation and distribution of Statements.
- Maintain stationery stocks and order supplies when necessary.
- Effective application of data protection measures throughout the role.
- General office duties to ensure smooth running of the office.
- Responding to and taking action with requests accurately and within a given timeframe.
- Undertake reasonable training and remain current with knowledge.
- Work effectively as a member of the Team.
- Develop an understanding of how the functions of the role interlink throughout the business and impact on others.
Please contact Maria for an informal chat about this role.
Receptionist Administrator in Peterborough employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Administrator in Peterborough
✨Tip Number 1
Familiarise yourself with the company and its services before your interview. Understanding their operations will help you demonstrate how your skills can contribute to their success.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves managing customer calls, being articulate and confident will set you apart from other candidates.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Word. Being proficient in these tools is essential for managing records and reports effectively.
✨Tip Number 4
Showcase your organisational abilities by preparing examples of how you've managed multiple tasks or projects in the past. This will highlight your capability to handle the busy environment described in the job listing.
We think you need these skills to ace Receptionist Administrator in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administration. Emphasise your communication skills and proficiency in Microsoft Office, as these are essential for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your organisational skills and ability to work in a team, and express your enthusiasm for providing excellent customer service.
Showcase Relevant Experience: In your application, provide examples of past roles where you managed telephone systems or dealt with customer inquiries. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Receptionist Administrator role.
How to prepare for a job interview at Commercial Recruitment
✨Showcase Your Communication Skills
As a Receptionist Administrator, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. You might want to share examples of how you've successfully handled customer calls or resolved issues in previous roles.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is essential for this role, make sure you brush up on your skills before the interview. Be ready to discuss your experience with specific applications like Word and Excel, and consider mentioning any relevant tasks you've completed using these tools.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities, so think of instances where you've successfully managed multiple tasks or maintained accurate records. During the interview, highlight your methods for staying organised and ensuring that all client information is up to date.
✨Express Your Team Spirit
This position involves working as part of a team, so it's important to convey your ability to collaborate effectively. Share examples of how you've contributed to a team environment in the past, and express your enthusiasm for supporting colleagues to achieve common goals.
