At a Glance
- Tasks: Process insurance claims and provide exceptional customer service in a supportive team.
- Company: Join a professional insurance company with a focus on employee development.
- Benefits: Enjoy bonuses, generous leave, travel cover, and wellness services.
- Other info: Dynamic office environment with opportunities for personal and professional growth.
- Why this job: Make a difference by helping clients navigate their insurance claims effectively.
- Qualifications: Previous experience in an insurance role and strong communication skills.
Location: Office based - Peterborough
Hours: Monday - Friday 08:45 - 17:15
Salary: £26k
Essential: To apply you must have work experience from an insurance company.
Working in a small, professional team, you will bring excellent communication skills based on your employment experience.
Responsibilities for this position:
- Work proactively to process claims by contact with the client and the Medical Service Providers.
- Ensure a thorough understanding of the cover purchased by a client to differentiate between eligible and ineligible claims.
- Developing a good relationship with all clients by providing a personal service.
- Work in a methodical way to present full facts to the claims decision maker in order that an appropriate decision can be made on each claim.
- Be able to account for actions relating to claims by using methodical accurate data input methods.
- Listening to and understanding the individual needs of each customer.
- Skilful communications by phone, email and written correspondence and by demonstrating capabilities to deal with a wide variety of health related claims.
- Take required actions to resolve potential and existing complaints, escalating where necessary.
- Recording accurately all events/details and actions relating to specific individuals on the database. Ensuring copies of all documents and letters which are sent out/issued are retained on the client file.
- Working as a team member, supporting colleagues and the Company.
- Managing own workflow in a timely manner.
- Having an understanding of how the functions of the role interlink and benefit that of other roles.
Benefits:
- Attendance Bonus
- Great Annual Leave Benefit including additional family days
- Free Worldwide Multi Trip Travel Cover and discounted rate for family members
- Cash benefits linked to Personal Accident, Life Cover and Critical Illness
- Monthly Employee Rewards Scheme
- Commitment to Employee Learning and Development
- Access to Wellbeing Services and Discount Scheme
- Free tea, coffee and fresh fruit
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Claims Advisor in Peterborough
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Commercial Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Commercial Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Claims Advisor in Peterborough
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Commercial Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Commercial Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Commercial Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Commercial Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Commercial Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Commercial Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
