At a Glance
- Tasks: Be the friendly face of our office and support daily admin tasks.
- Company: Join a dynamic team in a fast-paced environment.
- Benefits: Enjoy a competitive salary, training, and career growth.
- Other info: Friendly atmosphere with opportunities for professional development.
- Why this job: Make a real impact by helping customers and supporting the team.
- Qualifications: Customer service experience and strong organisational skills are a must.
Location: Orton Southgate, Peterborough
Hours: Full-time role, Monday to Friday, 8:30am–5:30pm
Salary: £26,500
About the Role
We are seeking a professional, organised, and customer-focused Front of House & Administrative Assistant. This role is ideal for someone who thrives in a fast-paced environment, enjoys dealing with customers, and has strong administrative and communication skills. You will be the first point of contact for clients, buyers, vendors, and visitors while also supporting the day-to-day administrative operations of the business.
Key Responsibilities:
- Greet customers, vendors, and visitors in a professional and friendly manner
- Manage incoming calls, emails, and customer enquiries
- Assist buyers and sellers with registration and auction-related queries
- Maintain a clean, organised, and welcoming reception area
- Coordinate customer appointments and vehicle collections
Administrative Duties:
- Process auction paperwork, invoices, and customer documentation
- Update internal databases and vehicle records accurately
- Support the sales and auction teams with administrative tasks
- Handle filing, scanning, and document management
- Assist with payment processing and basic accounts administration
- Prepare reports and maintain office supplies
Skills & Experience Required:
- Previous experience in reception, front of house, or administration
- Excellent customer service and communication skills
- Strong organisational skills with attention to detail
- Ability to multitask and work under pressure
- Good knowledge of Microsoft Office and general computer systems
- Professional appearance and positive attitude
- Experience within the automotive or auction industry is desirable but not essential
What is on Offer:
- Friendly and supportive working environment
- Training and career progression opportunities
Office Junior employer: Commercial Recruitment
Join our dynamic team in Orton Southgate, Peterborough, where we prioritise a friendly and supportive work culture that fosters professional growth. As an Office Junior, you will benefit from comprehensive training and clear career progression pathways, all while being part of a vibrant environment that values customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Office Junior
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Dress the part! A professional appearance can make a great first impression. Even if the office vibe is casual, showing that you care about how you present yourself speaks volumes.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great way to reiterate your interest in the role.
We think you need these skills to ace Office Junior
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Office Junior role. We want to see how your background fits with our fast-paced environment and customer-focused approach.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our team. Don’t forget to mention any previous front of house or administrative experience!
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers and colleagues, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Commercial Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Junior role. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Customer Service Skills
Since this role involves a lot of customer interaction, it’s crucial to demonstrate your customer service skills during the interview. Prepare examples of how you've handled customer queries or difficult situations in the past. This will showcase your ability to remain professional and friendly under pressure.
✨Show Off Your Organisational Skills
Being organised is key for an Office Junior. Think of specific instances where you’ve successfully managed multiple tasks or maintained order in a busy environment. Sharing these examples will highlight your ability to multitask and keep things running smoothly.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress professionally and ensure your appearance reflects the positive attitude and professionalism the company values. This will set the tone for a great interview right from the start.
