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- Tasks: Lead a dedicated team to deliver exceptional customer service and support.
- Company: Join a dynamic company focused on customer satisfaction and team success.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Why this job: Make a real difference by leading a passionate team and enhancing customer experiences.
- Qualifications: Proven experience in customer service and leadership skills.
- Other info: Enjoy a balanced work-life with a 35-hour week and occasional Saturdays.
The predicted salary is between 32000 - 42000 £ per year.
Location: Bourne
Salary: Up to £38k
Hours: This role is a 35-hour week, working Monday to Friday, 8.30-4.30pm, 9-5pm or 10-6pm depending on the shift you are on, and two in four Saturdays 9-5pm and two bank holidays per year.
Are you an experienced Customer Service Team Leader looking to lead an experienced team of dedicated Customer Service Advisors? You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Customer Service Manager in Lincolnshire employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Manager in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service industry and let them know you're on the hunt for a Customer Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Customer Service Team Leader positions and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your leadership skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself. They want to see how you’ll fit into their team, so let your passion for customer service shine through in your conversations.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Customer Service Manager gig. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for?
We think you need these skills to ace Customer Service Manager in Lincolnshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and team leadership. We want to see how you've led teams and improved customer satisfaction, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Manager role. Share specific examples of your leadership style and how you’ve tackled challenges in the past.
Showcase Your Communication Skills: As a Customer Service Manager, communication is key. Make sure your application is clear, concise, and free of errors. We appreciate well-structured applications that reflect your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other exciting opportunities we have!
How to prepare for a job interview at Commercial Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of customer service management. Brush up on common challenges faced in the role and think about how you would handle them. This will show that you're not just a candidate, but someone who genuinely cares about the field.
✨Showcase Your Leadership Skills
As a Customer Service Team Leader, your ability to lead is crucial. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. This is a chance for you to demonstrate your problem-solving skills and customer interaction techniques. Practise common customer service situations beforehand so you can respond confidently and effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company’s approach to customer service, or any upcoming projects. This shows your interest in the role and helps you gauge if it’s the right fit for you.
