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- Tasks: Be the friendly face of our dental surgery, managing patient care and front desk operations.
- Company: Join a welcoming dental team in Stamford with a focus on patient satisfaction.
- Benefits: Earn £12.65 per hour with flexible part-time hours and a supportive work environment.
- Why this job: Make a difference in patients' lives while developing your communication and organisational skills.
- Qualifications: Previous receptionist experience, strong communication skills, and a positive attitude are essential.
- Other info: Enjoy a dynamic role in a fast-paced healthcare setting with opportunities for growth.
The predicted salary is between 12 - 16 £ per hour.
Location: Stamford
Hours: Part Time Monday, Thursday and Friday 09:00-18:00
Salary: £12.65 per hour
We are seeking a friendly, organized, and professional Receptionist to join a dental surgery team. The ideal candidate will be the first point of contact for patients, providing excellent customer service while efficiently managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.
Key Responsibilities- Patient Care & Communication
- Greet patients warmly and ensure a positive first impression of the practice
- Answer phone calls, respond to inquiries, and manage email correspondence
- Schedule, confirm, and reschedule patient appointments
- Provide patients with information regarding treatments, procedures, and practice policies
- Handle patient concerns or complaints professionally and escalate when necessary
- Administrative Duties
- Maintain accurate patient records and update personal and insurance information
- Process new patient registrations and consent forms
- Manage appointment calendars to optimize surgery scheduling
- Coordinate referrals to specialists when required
- Prepare daily schedules and support the clinical team as needed
- Billing & Financial Tasks
- Process payments (cash, card, insurance claims)
- Issue receipts and manage invoicing
- Verify insurance coverage and assist with claims processing
- Follow up on outstanding balances
- Compliance & Organization
- Ensure confidentiality of patient information in line with data protection regulations
- Maintain a clean and organized reception area
- Follow practice policies and healthcare compliance standards
- Previous experience as a receptionist, preferably in a dental or healthcare setting
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Professional appearance and positive attitude
- Ability to handle sensitive information confidentially
- Friendly and approachable manner
- Strong attention to detail
- Reliable and punctual
- Team-oriented with the ability to work independently
- Calm under pressure
Locations
Part Time Receptionist - Monday, Thursday and Friday in Lincolnshire, Stamford employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Receptionist - Monday, Thursday and Friday in Lincolnshire, Stamford
✨Tip Number 1
Make sure to research the dental surgery before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play with a friend to get comfortable with greeting patients and handling inquiries.
✨Tip Number 3
Dress the part! A professional appearance is key in a healthcare setting. Choose an outfit that reflects the friendly and organized vibe of the practice to make a great first impression.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Part Time Receptionist - Monday, Thursday and Friday in Lincolnshire, Stamford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional side shine through. We want to see your personality, so don’t be afraid to add a touch of warmth to your words!
Tailor Your Experience: Make sure to highlight any previous experience you have in reception or healthcare settings. We’re looking for someone who can manage front desk operations smoothly, so connect your skills to the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Commercial Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like patient care and communication, as well as administrative duties. This will help you tailor your answers to show how your skills align perfectly with what they’re looking for.
✨Show Off Your People Skills
As a receptionist, you'll be the first point of contact for patients, so it’s crucial to demonstrate your friendly and professional manner. Prepare examples of how you've provided excellent customer service in the past, especially in a healthcare setting. This will highlight your ability to create a positive first impression.
✨Practice Multitasking Scenarios
In a fast-paced environment, multitasking is key. Think of situations where you had to juggle multiple tasks at once, like managing phone calls while scheduling appointments. Practising these scenarios can help you articulate your experience effectively during the interview.
✨Dress the Part
First impressions matter, especially in a professional setting like a dental surgery. Dress smartly and maintain a professional appearance that reflects the practice's standards. This shows that you take the role seriously and are ready to represent the team well.