Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage clients, drive renewals, and identify upsell opportunities using data insights.
- Company: Dynamic agency focused on client retention and sales growth.
- Benefits: Competitive salary, office-based role, and opportunities for professional development.
- Other info: Fast-paced environment with a focus on results and career advancement.
- Why this job: Make a real impact by leveraging data to enhance client relationships and drive sales.
- Qualifications: Experience in sales or account management with strong analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Stamford - Office based (strictly no hybrid or remote)
Hours: Monday to Friday 08:45 - 17:30
We are looking for a commercially minded, data-driven Retention & Membership Sales Executive. This role blends relationship management, sales, and analytical insight.
You will be responsible for retaining existing clients, driving renewals, and identifying upsell opportunities, while also engaging new prospects through targeted outreach. A key part of your success will come from interpreting data, understanding website traffic, user behaviour, and market trends to inform sales strategy and demonstrate value to clients.
- Client Retention & Account Management
- Proactively engage clients ahead of renewal periods with performance insights and recommendations
- Identify and execute upsell opportunities, including premium listings, enhanced visibility, and advertising features
- Present tailored solutions based on client goals and platform performance data
- Conduct outbound outreach (primarily email) to prospective clients.
- Introduce the agency's platform, value proposition, and advertising opportunities
- Data Analysis & Insights (Core Focus)
- Analyse website traffic, user engagement, and conversion data to identify trends and opportunities
- Use data to support client conversations, renewals, and upselling strategies
- Track campaign performance and provide actionable recommendations to clients and internal teams
- Work closely with Marketing to align outreach campaigns with audience insights and trends
- Share data-driven insights to improve lead quality and conversion rates
Proven experience in sales, account management, or client retention. Strong analytical skills with the ability to interpret data and translate it into commercial opportunities. Excellent written communication skills, particularly for email outreach. Ability to manage multiple accounts and priorities in a fast-paced environment. Commercial awareness and a results-driven mindset. Experience working with CRM systems and analytics tools (e.g., experience in digital advertising or marketplace platforms). Data-driven decision making. Relationship building and client retention.
Locations
Loyalty & Retention Manager (CRM) in Lincolnshire, Stamford employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loyalty & Retention Manager (CRM) in Lincolnshire, Stamford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! You’ll want to clearly articulate how your skills in data analysis and client retention can drive results. Make it engaging and relatable, so they see you as a perfect fit for their team.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email highlighting a key point from your conversation. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Loyalty & Retention Manager (CRM) in Lincolnshire, Stamford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in client retention and data analysis. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Analytical Skills: Since this role is all about data-driven decisions, include specific examples of how you've used data to inform your strategies in past roles. We love numbers, so if you can quantify your successes, even better!
Keep It Professional Yet Engaging: Your written communication skills are key for this position, especially for email outreach. Make sure your application reflects a professional tone while still being engaging. We want to see your personality shine through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Commercial Recruitment
✨Know Your Data
Since this role is all about being data-driven, make sure you brush up on your analytical skills. Familiarise yourself with key metrics related to client retention and sales. Be ready to discuss how you've used data in past roles to drive results.
✨Tailor Your Approach
Prepare to showcase your ability to present tailored solutions. Think of examples where you've successfully engaged clients by aligning your strategies with their goals. This will demonstrate your understanding of relationship management and client needs.
✨Master Your Communication
With a focus on email outreach, practice your written communication skills. Prepare concise and compelling email templates that you could use for client engagement. Highlight your ability to convey value propositions clearly and effectively.
✨Showcase Your Commercial Mindset
Be ready to discuss your commercial awareness and how it has influenced your decision-making in previous roles. Share specific examples of how you've identified upsell opportunities or improved client retention through strategic insights.