At a Glance
- Tasks: Manage and support IT infrastructure, ensuring seamless network connectivity and system functionality.
- Company: Established insurance organisation with a focus on technology and innovation.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Opportunity for career advancement in a supportive work environment.
- Why this job: Join a dynamic team and make a real impact on IT operations in a thriving sector.
- Qualifications: Strong technical skills in network management and IT support.
The predicted salary is between 25000 - 35000 £ per year.
Commercial Recruitment is working with a well-established organisation within the insurance sector that is seeking an Infrastructure Analyst / Network Technician to join their IT team. This role requires strong technical knowledge and hands-on experience in installing, maintaining, and supporting business network infrastructure to ensure system functionality and service availability.
The successful candidate will be highly organised, proactive, and able to deliver a consistent, high-quality IT support service across the organisation.
Key Responsibilities- IT Infrastructure Management
- Source, install, and maintain computer hardware and software across the organisation’s IT infrastructure.
- Maintain and support associated equipment including printers, scanners, servers, and networking hardware.
- Manage the sourcing, installation, and maintenance of telephone systems, call recording systems, and related software.
- Oversee the installation and maintenance of photocopiers and other capital equipment used in daily business operations.
- Networking
- Diagnose and resolve network issues to ensure reliable connectivity and efficient user performance.
- Ensure all network cabling and connections are clearly labelled, traceable, and documented.
- Configure and maintain routers, firewalls, and other network devices to support current and future operational requirements.
- Server Management
- Manage and maintain both local and remote servers and server-based applications.
- Monitor hypervisors and virtual server environments to ensure business continuity and performance.
- Active Directory & Group Policy
- Maintain and manage the Active Directory and Group Policy structure.
- Administer user account creation, modification, and removal in accordance with company policies.
- Ensure security standards and access controls are maintained.
- Hardware Management
- Maintain a strong understanding of computer hardware to ensure IT equipment operates effectively.
- Monitor hardware performance and recommend upgrades or replacements where necessary.
- Maintain an accurate and up-to-date inventory of all company hardware assets.
- Software Management
- Manage software installations and ensure all licensing is valid and compliant.
- Monitor licence renewals and software expiry dates to maintain business continuity.
- Maintain an inventory of all company software, including licensing details and access credentials.
- Documentation & Change Management
- Ensure all IT activities and changes are properly documented and traceable.
- Maintain up-to-date technical documentation and securely store passwords and sensitive information in approved systems.
- Ensure documentation is either password protected or stored in secure systems.
- Website Support
- Ensure company websites and related systems remain functional and up to date.
- Backup & Disaster Recovery
- Ensure reliable data backup procedures are in place and functioning correctly.
- Maintain and regularly review the organisation’s disaster recovery plan.
- Conduct Root Cause Analysis following system failures and document preventative actions.
- System Security
- Ensure appropriate antivirus and security protections are installed and maintained.
- Protect the physical security and integrity of servers and critical IT systems.
- Email Systems
- Maintain the organisation’s email systems, including support for mobile and remote users.
- Telephony & Call Recording
- Ensure telephone systems and call recording solutions are fully operational.
- Maintain correct day/night system configurations and messaging where required.
- Ensure recorded calls can be retrieved and traced when needed.
- Out-of-Hours Support
- Provide occasional on-call support for urgent IT issues that cannot wait until the next business day (rare occurrences).
- Project Support
- Assist with IT projects which may involve coordination with external suppliers, policy development, contract review, or process improvements.
- Database Maintenance
- Maintain accurate records of IT incidents and activities within the organisation’s issue management systems.
Infrastructure Analyst / Network Technician employer: Commercial Recruitment
Join a well-established organisation in the insurance sector as an Infrastructure Analyst / Network Technician, where you will be part of a dynamic IT team dedicated to delivering high-quality support services. With a strong focus on employee growth and development, the company offers a collaborative work culture that encourages innovation and proactive problem-solving. Located in a thriving area, employees benefit from a supportive environment that values work-life balance and provides opportunities for professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Analyst / Network Technician
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Commercial Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Commercial Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Commercial Recruitment!
✨Direct Apply to Commercial Recruitment
Let's not forget to apply directly through the Commercial Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Analyst / Network Technician
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Commercial Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Commercial Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Commercial Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
